Zoe Pediatrics - 2024 Benefits Guide

M ember C laims A dvocate

Employee Benefit Assistants You Can Count on

Zoe Pediatrics provides you and your family members a complimentary member claims service to help with claims, billing, missing ID cards and more.

give member claims advocate a call if :

• You received a provider bill or EOB and feel the claim was processed incorrectly • You are at the doctor or pharmacy and having trouble with your coverage • You need to confirm if a provider is In-Network • You are missing your ID card

Y ou can reach the M ember C laims A dvocate team by phone or email :

Monday through Friday, 8:30 AM EST - 5:00 PM EST

Charlie McDaniel - cmcdaniel@yatesins.com Resa Carter - rcarter@yatesins.com (706) 323-1600

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