3 Your Pharmacy Plan
Heads up! We’re making some changes to our pharmacy benefits. As of August 1, 2024 , important changes will be made to your prescription benefit plan. This includes changes to your plan’s pharmacy network, as well as new choices for how and where you can fill your prescriptions. NEW Pharmacy Benefits Partner VeracityRx will oversee and manage your pharmacy benefits. As your new benefits partner, VeracityRx will handle all claims and customer service functions including Specialty and Personal Importation pharmacy fulfillment. Where You Can Fill Prescriptions Your plan uses a select/non-select pharmacy network, so most pharmacies can fill your prescription(s).* If you choose to go to a Non-Select pharmacy, you will have a higher copay. Non-select pharmacies are CVS, Target, Walgreens, and Rite- Aid. How to Connect • You can reach VeracityRx 24 hours a day, 7 days a week – they’re always available to take your call, even on holidays. • Locate a network pharmacy
• Understand your pharmacy benefit • Get prior authorization information
• Call 888-388-8228 Member Portal Access and Benefits Management • Register for your member portal access on or after August 1, 2024, and after you receive your ID card. o Register at: https://veracity.procarerx.com Note: To access the secured portal listed above, the full web address must include https://
• Use your online account to:
o Access and/or restrict profile viewing by other family members o Review your prescription claims history or individual prescriptions o Look up a drug to identify formulary status and preferred alternatives o Locate pharmacies within a zip code, state, city, or county
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7 Zoe Pediatrics 2024 Benefits Guide |
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