NIBA's Year in Review 2024-25

A Message from the President and CEO

This has been a year of transformation and momentum for NIBA. Together, we have embraced change, strengthened our foundations, and continued to build a confident and connected future for brokers across Australia.

Our priority has remained clear: to advocate strongly for brokers and ensure your voice is heard at every level of government. We have increased our engagement in Canberra and with regulators, building practical relationships that support the sustainability and professionalism of our industry. We have also invested in the future of NIBA. This included introducing a new brand to reflect a more contemporary and united profession, building on over four decades of strong history, and progressing work on a new website and member portal system that will deliver a more streamlined and modern experience for brokers. These changes are more than cosmetic; they reflect a renewed energy and clarity of purpose as we position NIBA to lead into the next decade. Being present where our members are has been important. Through regional events and national initiatives, we have reconnected with communities across Australia to listen, understand challenges, and support the work brokers do every day to protect businesses and households.

We also recommenced NIBA-led research this year, a first since 2020, providing key insights into the current environment and the evolving needs of brokers and consumers. This work will inform our strategy over the coming years, ensuring our advocacy and programs continue to be data-driven, forward- looking, and fit for purpose for you and the clients you serve. The theme of Shaping Change has guided us this year. It reflects how we have continued to evolve as a profession, and how we are working together to influence the environment we operate in. As we look to 2026, our focus is on being Future Ready — building on the foundations we have set and supporting you to navigate what comes next with confidence. Over the next few pages, you will find highlights of what the NIBA team, Board, and Committees have delivered this year. Each reflects our shared commitment to progress, professionalism, and the ongoing strength of our community.

Nick Cook President, NIBA

Richard Klipin Chief Executive Officer, NIBA

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NIBA | A Year in Review: November 2024 - October 2025

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