Capital Division Trailing 12Month Survey Scores
30 Day Scores: • Move-In Satisfaction - Questions 6&7 o Maryland Average score = 4.7 o D.R. Horton Average = 4.5 o Average Rank 13 th company-wide • Move-In Home Readiness - Question 5 o Maryland Average score = 4.7 o D.R. Horton Average = 4.5
o Renn Quarter in top 5 ranking company-wide
• Move-In Response Rate
o Maryland Average score = 57% o D.R. Horton Average = 40% o Renn Quarter in top 5 company wide
7-Month Scores: • 7 Month Overall Satisfaction - Questions 5&6 o Maryland Average score = 4.3 o D.R. Horton Average = 3.8 o Maryland in Top ten Division company-wide • 7 Month Customer Care - Questions 4 o Maryland Average score = 4.5 o D.R. Horton Average = 3.9 o Maryland in Top Five Division company-wide • 7 Month Response Rate o Maryland Average score = 45% o D.R. Horton Average = 22%
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