Jacqueline N. Wills - Resume - July 2023

J ACQUELINE N. W ILLS Page 2 of 2

M ANAGEMENT L EADERSHIP FOR T OMORROW (MLT)

N EW Y ORK , NY

Associate Director July 2009 – September 2011 ■ Promoted within two months of joining non-profit to launch the Career Advancement Program (CAP), a leadership development program designed to retain high-potential, mid-career professionals of color at Fortune 500 companies. Led cross-functional teams on national initiatives supporting organization’s mission to empower a new generation of diverse leaders. ■ Implemented process changes to improve corporate partner and participant experience, commanding a 16% price increase and a 100% retention rate and securing a new partner for second program installment. ■ Managed 15-member cross-functional team in the execution of multi-day seminars hosted by Nike and Citi for an average of 250 participants and partner representatives. Achieved 90% customer satisfaction rate. MBA I NTERNSHIPS 2007-2008 ■ Carol’s Daughter, LLC - Teamed with Marketing Managers at $27M beauty brand to support distribution channel expansion into Sephora, Dillard’s, and Macy’s that resulted in over $3M in sales. Developed content and copy for email marketing campaign, driving traffic to e-commerce website. Organized event to obtain customer and cosmetologist feedback, initiating changes in product formula. ■ Toys “R” Us - Selected as sole summer MBA intern for Girls’ World. Evaluated market positioning of private label brand launched to retain customers aging into tween market segment. Developed comprehensive “Sleepover Center” product and merchandising concept, utilizing insights from primary research and competitive analysis. A CCENTURE A TLANTA , GA Consultant September 2004 – August 2006 Analyst February 2001 – August 2004 ■ Supervised four test analysts in integrated test plan effort for $100M broadband transformation project. Plan aided in the discovery and resolution of over 100 software defects. ■ Managed budget reporting process for 200+ member project team and oversaw the development of a budget reporting tool used to facilitate accurate reporting. ■ Directed three to develop suite of custom Business Objects reports based on business requirements. Created reporting process that led to the resolution of over 50 defects in proprietary testing software. ■ Increased membership of affinity group by 50% during tenure as appointed Communications Lead; instituted quarterly e-newsletter and launched group website.

E DUCATION G ENERAL A SSEMBLY

A TLANTA , GA

Data Analytics Certificate (10-week Excel, SQL, and Tableau course)

December 2020

N EW Y ORK U NIVERSITY S TERN S CHOOL OF B USINESS

N EW Y ORK , NY

Master of Business Administration , Marketing and Strategy

May 2008

S PELMAN C OLLEGE

A TLANTA , GA

Bachelor of Science , Mathematics

May 2000

V OLUNTEERING AND C OMMUNITY S ERVICE M Y G REEN E ARTH , Non-profit Board Member

June 2023 - Present

N ATIONAL A LUMNAE A SSOCIATION OF S PELMAN COLLEGE , A TLANTA C HAPTER

July 2021-Present

2023-2025 Membership Committee Chair

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