INFORMATION TECHNOLOGY Profile
The IT Department is comprised of 4 staff members: an IT Director, Network/System Administrator, and a Helpdesk Specialist and Technician. The IT Department supports Park District operations from 7:00 am-6:30 pm Monday- Friday, and 8:30 am-5:00 pm on Saturday and Sunday with on-call support. The department provides a wide range of services with the goal of providing support and technology resources to all departments Districtwide. These services are not only intended to maintain day-to-day operations, but also to enhance core business processes to benefit the Naperville community and District users. IT services include desktop support,
infrastructure support, telecommunications, data center operations, network and desktop security, and systems administration. The IT Department maintains approximately 280 workstations and laptops, over 35 database and application servers in a central data center, 125 tablets and mobile devices and over 100 network infrastructure devices across 15 remote locations, in addition to managing email services for over 650 District accounts. Lastly, the department maintains all keycard access and surveillance systems, with more than 240 cameras spread across District facilities.
The IT Department will continue to improve operational efficiencies while modernizing the District’s technology systems and software platforms, as well as making necessary upgrades to the information security posture of the organization. Highlights of this work will include planning and deployment of a new, cloud-based phone system, major network equipment and design updates, and implementation of Wi-Fi within Park District office spaces.
INFORMATION TECHNOLOGY FINAL 2022 FINAL 2023 BUDGET 2024 PROJECTIONS 2024 BUDGET 2025 2025 VS. 2024 PROJ %
2025 VS. 2024 BUDGET %
REVENUE Miscellaneous Total Revenue
$8,091
$10,745
$10,164
$17,727
$8,820
($8,907)
-50%
($1,344)
-13%
8,091
10,745
10,164
17,727
8,820
-8,907 -50%
-1,344 -13%
EXPENSES Wages & Benefits
332,034 369,080
410,706 23,250 344,534
397,153 22,400 344,496
425,506 24,270 456,581
28,353
7% 8%
14,800
4% 4%
Supplies
12,764
14,781
1,870
1,020
Contractual Services
177,462 324,333
112,085
33%
112,047
33%
Utilities
1,193
1,272
0
0%
0
0%
Capital Projects
2,650 781,140
2,650
400
(2,250)
100%
(2,250)
-85%
Total Expenditures Surplus/(Deficit)
523,453 709,466
766,699
906,757
140,058 18%
125,617 16%
($515,362)
($698,721)
($770,976)
($748,972)
($897,937)
($148,965)
20%
($126,961)
16%
2025 BUDGET 34
napervilleparks.org
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