Investigations
SOURCES OF INQUIRIES AND COMPLAINTS Public Registrants Anonymous
Knowledgeable volunteers and expert investigators continue
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APEGA’s long history of responsible regulation.
Conducting thorough, timely, and fair investigations is vital to APEGA’s mandate to protect the welfare of Albertans. Our discipline and conduct review systems are based on public court processes and follow natural justice rules and procedural fairness, with evidence, witnesses, and expert investigators who assist the volunteers on our Investigative Committee. Investigations can be resolved in multiple ways: by referring the matter to a formal discipline hearing, by terminating for insufficient evidence, or by providing an alternative resolution between the parties. Such resolutions
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can include sending letters of advice to registrants to share feedback on issues identified during the investigation.
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Inquiries
Complaints
Anyone can also reach out to APEGA directly to make inquiries, which don’t trigger the review and investigation processes, before submitting an official complaint. Responding to inquiries and investigating complaints fairly and efficiently further establishes APEGA’s long- standing reputation as a responsible regulator, which is in large part thanks to the diligent work of committee volunteers. “Investigative Committee volunteers are registrants with diverse backgrounds in engineering and geoscience. APEGA staff members, including professional investigators, facilitate the committee’s work, but it is the volunteers who decide how each investigation is resolved,” says APEGA’s director, conduct and legislation.
Some opened cases include multiple complaints, and some complaints are resolved before they become cases.
COMPLAINT TYPES unskilled practice
both
unprofessional conduct
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On average, every APEGA investigator has more than 20 years of professional experience conducting investigations.
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2025 ANNUAL REPORT
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