SUPPORT AT NESCOT
A GUIDE FOR STUDENTS
nescot.ac.uk
OUR AIM We want you to be successful and to make the most of your opportunities at Nescot. Our aim is to provide a supportive environment and to help you achieve your goals. Independent information, advice, guidance and support is available to you throughout your education at Nescot.
SUPPORT SERVICES In addition to the support provided by your tutor, specialist staff can help you with the following: • Advice on applying for jobs, careers and further study • Financial help or advice
• Applying for help with travel • Immigration and visa advice • Learning difficulties and/or disabilities • Assessment for exam access arrangements • Mentoring • Personal Development Coaching • Attendance • Wellbeing • Safeguarding • Health • Gym membership • Laptops for bursary recipients/EHCP holders • Accessing resources in the Learning Resource Centre (LRC).
ADMISSIONS The Admissions Team are available to assist you with enrolment, applications for further study or fee payments. They can help by: • Enrolling you on your course and taking any payments due • Updating your details e.g. change of address. The Admissions Team is located in The Skills Park (near Reception) 020 8394 3038 admissions@nescot.ac.uk
Mondays to Thursdays 9.00am – 5.00pm Fridays 9.00am – 4.00pm
CAREERS The Careers Team offer friendly, impartial careers and course advice to all students at any stage during their time at Nescot. They can help by: • Providing information on any of the courses offered here or elsewhere • Offering help with applying for your next course • Booking 1:1 careers advice sessions • Offering drop-in sessions for a quick chat about your options or any careers related issue. The Careers Team is located in The Skills Park (opposite Reception) 020 8394 3149 careers@nescot.ac.uk
Mondays to Thursdays 9.00am – 5.00pm Fridays 9.00am – 4.45pm
FINANCIAL HELP AND ADVICE Financial support schemes are available to help students and their families on low incomes. Assistance can also be provided towards the cost of travel, books, equipment, childcare and fees. Our Student Finance advisers can help with your applications and what schemes you can apply for. Advice can also be given on funding, grants, benefits, budgeting and financial planning. Help
is available for overseas students on general visa and immigration queries. The Student Finance Team is located in L13A (In the LRC) 020 8394 3033 / 1181 studentfinance@nescot.ac.uk
TERM TIME Mondays to Thursdays 8.30am – 5.00pm Fridays 8.30am – 4.45pm
COLLEGE HOLIDAYS Mondays to Thursdays 9.00am – 4.00pm Fridays 9.00am – 3.45pm
SUPPORT FOR ADDITIONAL NEEDS At Nescot we offer a wide range of support for students with additional needs and disabilities. We will work with you to support you, make reasonable adjustments, and help find practical solutions to any difficulties you may have. The Learning Support Team supports students with and without and Education Health and Care plan (EHCp) with: • Moderate learning difficulties • Specific learning difficulties such as dyslexia and dyspraxia • Physical or mobility needs or sensory impairments • Social, emotional or behavioural difficulties • Exam access arrangements. Support for students who hold an EHCP. Documentation for students with an EHCP will have been assessed prior to enrolment, to ensure the needs as presented in the paperwork can be met by the college. The college will have responded to Local Authorities individually to inform them of support that can be provided. Students with an EHCP whose needs can be met should expect to have a named Learning Support Assistant (LSA). The LSA will meet with the student to identify how they like to be supported, support accordingly, encourage confidence and independence, monitor progress and record regular updates on ProMonitor. Students with an EHCP should expect to attend an annual review of the EHCP to report on progress against targets set out in the document and apply for changes to the provisions, as needed. Departmental Learning Support Assistants (DLSAs) and Learning Support Coordinators have oversight of the learning support in each area. If you have an EHCP and would like to discuss your support needs, please ask to speak to your DLSA. Support for Students with Additional Learning Support (ALS) needs, without an EHCP Please report any ALS need to curriculum staff. They will be able to make adaptations to their teaching and resources in the first instance. Should your ALS need be more than the teacher can provide, they will make a referral to the learning support team for an assessment. Documented evidence will help claims for additional support, so please provide evidence to: lscoordinators@ nescot.ac.uk . Please give your name and Student ID in any correspondence. Support for all Students have access to Assistive Technologies such as Read & Write, the accessibility options in Microsoft Office Suite and Google Apps, various adaptive AI tools and Google classroom. There is support to access these tools available from the E Learning Facilitators in the LRC or from your Learning Support Assistant. Nescot also works with external, specialist agencies to support students with hearing or visual impairment in line with the EHCp. Specialist Support Tutors complete exam access arrangement assessments and are based in L109, upstairs in the LRC. If you had exam access arrangements at school, please submit your Form 8/Form 9 (paperwork that can be obtained from school) to examarrangements@ nescot.ac.uk and a member of the team will be in touch to confirm arrangements for 25/26.
LEARNING SUPPORT MENTORS Students who hold an EHCp, or those with Additional Learning Support Needs, have regular access to a Learning Support Mentor. These staff provide support to students to manage social interactions, they will advocate for you if you need support communicating with staff and provide emotional support when needed. Staff will work with you to try to enable you to overcome or manage your anxieties so you can access your studies. This may involve liaising with the welfare and safeguarding teams or providing information on external support agencies. Learning Support Mentors are located in departments. See the Safeguarding and Welfare Team in N17 on the ground floor of the North Wing for a referral. Learning Support Mentors are located in N17 (North Wing, Ground Floor) TUTORIALS Weekly tutorials are timetabled and led by your personal course tutor, who will take on the role of your parent in college. They will be your first port of call if you have any queries or concerns. The tutorial session centres around a teacher led presentation, which will broaden your understanding of topics, expand your worldview and help you become a well-rounded citizen of the United Kingdom. The sessions celebrate Equality, Diversity and Inclusion and discover perspectives outside your everyday experience . There is also information to help keep you safe. Activities to cement your understanding will be incorporated and followed by a termly 1:1 sessions with your tutor, to review both pastoral and on programme support. Your tutor will direct you to online resources and college services to support you through your study programme. 1:1 sessions will give you an opportunity to discuss any concerns that you might have or problems that you might be encountering on your course. Sessions focus on stretching and challenging you, while supporting you to achieve the best you possibly can through a process of SMART target setting and reviews. Your session will be recorded on the college’s electronic tutorial system known as Promonitor and can be reviewed by you on ProPortal. As a student at NESCOT, you will attend one tutorial session per week and should expect one 1:1 session per term . See your personal tutor for details.
SAFEGUARDING & WELLBEING If you are worried about welfare or safeguarding issues at home or in college, the Safeguarding and Wellbeing Team will be able to offer advice and signpost you to other agencies that can help. The Safeguarding & Wellbeing Team is located in N17 (North Wing, Ground Floor) safeguarding@nescot.ac.uk HEALTH The College Nurse is located in N17 (North Wing) during term time. It’s a drop in service so appointments are not required. What does the college nurse do? • Advises on health problems or concerns • Deals with first aid and medical emergencies • Family planning • Provides information and advice on contraception & sexually transmitted infections • Offers free pregnancy tests • Provides free condoms via the Surrey County card scheme • Sanitary product scheme 020 8394 3131 SEXUAL HEALTH CLINIC In addition, there is a regular, confidential Sexual Health Clinic provided by Surrey NHS twice a month. See posters around college for up-to-date details. STUDENT EXPERIENCE The Student Experience Team, located near the Refectory, is your go-to resource for addressing attendance concerns and enhancing your college life. They offer personalised support to help you overcome any obstacles affecting your attendance. This dedicated team also support the Student Union and serve as a vital link between you and the College Leadership Team, ensuring your voice is heard. Additionally, they can assist you in organising enrichment activities to make your time at Nescot more fulfilling and enjoyable. Whether you need guidance, support, or want to initiate new activities, the Student Experience Team is here to help you make the most of your Nescot journey. To get in contact or report an absence, contact: studentexperience@nescot.ac.uk
LRC The LRC is available to all Nescot students, offering group and quiet study areas, over 100 PC’s and laptops equipped with assistive technology, printers, book loans and e-books including access to RNIB book-share platform for learners with a print disability. LRC staff based at the Welcome Desk and Help Desk can assist with any enquiries and will support you to use computers and printers.
020 8394 3175 LRC
TERM TIME Mondays to Thursdays 8.30am – 7.00pm Fridays 8.30am – 5.00pm
COLLEGE HOLIDAYS Mondays to Fridays 9.00am – 4.00pm
REFLECTIVE SPACE The Reflective Space is available to all learners for quiet contemplation or religious worship and is open during college hours. The Reflective Space is located within the Undercroft, near Starbucks. Please see Security to have your pass activated for this space.
LAPTOP LOAN To assist with your studies, students in receipt of bursary, students who are care experienced or students with an EHCp are able to borrow laptops from the LRC on long term loan. Contact your Learning Support Assistant or Student Finance for more information. Contact your Learning Support Assistant or Student Finance for more information NESCOT GYM Nescot offers you access to a modern Gym at discounted prices. Family members can also join with you. Gym membership also offers access to classes such as Burn, Legs, Bums and Tums, Strength and Conditioning. sportscentre@nescot.ac.uk
Saturdays & Sundays 9.00am – 4.00pm
Mondays to Thursdays 6.00am – 9.00am 3.00pm – 10.00pm Fridays
6.00am – 9.00am 3.00pm – 9.00pm
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