PAGE 2 949-565-4886 CUSTOMER APPRECIATION ISN’T SEASONAL Heat Up the Slow Months With a ‘Wow!’ CaseBarnettLaw.com
Deliver One Big ‘Wow’ Social media makes it pretty easy to keep up with everyone’s lives, so look for an opportunity to make a great impression on one customer. Maybe a client is expecting their first grandchild. Could they use a new stroller? Is a wedding anniversary coming up? Who wouldn’t love a limo ride and dinner at the nicest restaurant in the city? Go a bit over the top! People love to share stories on social media about the cool, unexpected things businesses do. Wouldn’t you like to go viral for a good reason? Send Cards for Strange Holidays Sure, you mail cards during the winter holidays, but so does everyone else. Why not mail a card for National Doughnut Day on June 1? You can even include a coupon to a local doughnut shop. Or you can send a funny card with a picture of your office dog for National Mutt Day to announce that, thanks to your client’s support, your company is donating to a local animal shelter. These ideas may work great for your clients, or you might need to brainstorm a bit. Your clients are as unique as your company, so don’t hesitate to find a special way to show them you care.
A little customer appreciation can go a long way — after all, everyone likes to be treated well by the people they do business with. But if your appreciation stops at holiday cards and birthday offers, you might be missing the mark. Summer tends to be the slow season, so take the extra time to plan a new way to show customers you care. Host a Summer Event There’s no need to plan a black-tie gala. Summer is the season of relaxation, so keep it low-key, and let your clients know they are welcome to bring their friends and family. Here are a few fun ideas to consider: ● Host a barbecue at the office or local park. Make sure you have the proper permits first. ● Book a movie theater, and show the latest blockbuster. (We hear “Avengers: Infinity War” is pretty awesome.) ● Plan an adults-only scavenger hunt. Include local landmarks, offer prizes, and provide grown-up beverages afterward to make the event really memorable. ● Throw a block party. This one requires some planning, but if you pull it off, your clients will talk about it until next summer!
WHAT OUR CLIENTS ARE SAYING
“I have nothing but good things to say about Case and his entire staff. They are absolutely great people. In my experience, I found that they
were really on top of their game and extremely knowledgeable about how the law works and how to get you what you want. The whole staff was empathetic and compassionate about the pain that my family and I have
been going through. They were always there to answer any questions I had — even after working hours! They won my lawsuit in an amazingly short amount of time. I could go on, but this review would turn into a short story. Thank you, Case and the whole staff. You’re all awesome in my book.” – Ryan Hiebel
This publication is intended to educate the general public about personal injury and elder abuse. It is not intended to be legal advice. Every case is different.
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