In 2025, the Franklin Township Police Department responded to a total of 51,753 calls for service. The majority of these calls were handled by the Patrol Division and included incidents such as domestic violence, 9-1-1 emergency calls, motor vehicle crashes, thefts, well-being checks, psychiatric emergencies, burglaries, and motor vehicle complaints. Calls for service are received and dispatched by Public Safety Telecommunicators assigned to the Gloucester County Emergency Response Center in Clayton, New Jersey. Once received, calls are
typically relayed to the on-duty shift supervisor, who assigns officers either directly or based on the patrol zones they are working. Officers may respond outside of their assigned zones when the severity of an incident or the need for additional resources requires it. On average, the Franklin Township Police Department responds to approximately 141 calls for service during each 24-hour period. Many calls require a significant time commitment, as officers must complete detailed reports and documentation. Depending on the nature of the incident, a single call for service may take several hours to fully resolve. Due to Franklin Township’s large geographic size and extensive roadway network, a substantial number of calls involve motor vehicle incidents. In 2025, the department responded to 825 motor vehicle crashes and handled 549 motor vehicle complaints. Domestic violence incidents also accounted for a significant portion of police activity. During 2025, officers responded to 365 domestic violence calls. Additionally, the department investigated 86 assaults, 81 missing persons, 51 burglaries, 178 theft complaints, and 280 harassment or neighbor disputes. Officers also responded to almost 1,200 burglar alarm activations and assisted with over 3,500 medical-related calls.
Collectively, these calls reflect the wide range of responsibilities handled by the Franklin Township Police Department and underscore the department’s commitment to providing timely, professional, and comprehensive public safety services to the community.
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