5.4 Average Weekly Sales $20,000-$40,000
During the early phases of the business, franchisees tend to spend much of their time and energy “living in the moment.” But as the average weekly sales edge toward $20k, there is a need for franchisees to begin diverting some of their attention and time away from the day to day activities and begin focusing more on the company’s level of performance and its future. Assisting the franchisee in this process often includes the hiring of an operations manager. Filling this particular position frees up the franchisee to spend less time “working in the business” and more time “working on the business”. The job of the operations manager is to assume responsibility for managing the office team as well as performing tasks previously done by the franchisee. With an Ops Manager on board, the franchisee now has the time to review and manage the various parts of the business that need the franchisee’s attention; such as goal setting, analyzing key indicators, scrutinizing the profit and loss statement, reviewing marketing data, evaluating staffing and striving for profitability. Office Staff Positions: Operations Manager , Customer Service Representative, Field Manager
Owner
Operations Manager
Customer Service Representative
Field Manager
Position: Operations Manager , CSR, Field Manager Weekly sales range
$20,000 $1,633- $2,145
$40,000 $1,633- $2,145
Weekly office payroll span
Weekly office payroll percent span
8.1%- 10.7%
4%-5.3%
MOLLY MAID Office Infrastructure Manual Copyright 2015, Molly Maid, Inc.
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