Office Infrastructure Manual

5.5 Average Weekly Sales $40,000-$60,000 Some franchisees of large volume businesses trim down the amount of time spent in the office. To ensure that the company continues its strong growth and profitability pattern, franchisees often put a General Manager in place to run the business. Recruiting or promoting the right person to fill this position requires the individual to possess strong leadership skills as well as have several years of experience in sales, finances and marketing. The MOLLY MAID franchise model thrives on the relationships developed between employees and the franchisee. Because of this, franchisees are encouraged to remain engaged in the business on several levels. First, the office team and HSPs are most effective for the company when they’re encouraged and motivated by the franchisee. Secondly, it is essential the franchisee keep the company’s vision in front of his or her employees. Thirdly, the franchisee must remain the primary strategist for the business. Lastly and most importantly, the company finances must continue under the control of the franchisee. Office Staff Positions: General Manager , Operations Manager, Customer Service Representative 1, Customer Service Representative 2, Field Manager, Estimator

Owner

General Manager

Operations Manager

Customer Service Representative

Customer Service Representative

Field Manager

Estimator

MOLLY MAID Office Infrastructure Manual Copyright  2015, Molly Maid, Inc. Weekly office payroll percent span Position: General Manager, Operations Manager, CSR 1, CSR 2, Field Manager, Estimator Weekly sales range Weekly office payroll span

$40,000 $3,474- $4,539

$60,000 $3,474- $4,539

8.6%- 11.3%

5.7%- 7.5%

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