Top 5 Support and Success SaaS Tools
Tool
Information
Features
Customer Messaging, Live Chat, Automated Messaging, Help Desk Integration, Customer Engagement Analytics
18%
Market Share
#1
Intercom
Avg Yearly Pricing
$5,110
Customer Support, Ticketing System, Live Chat, Knowledge Base, Reporting and Analytics
18%
Market Share
#2
Zendesk
Avg Yearly Pricing
$4,230
Customer Support, CRM, Ticketing System, Live Chat, Sales and Marketing Automation
8%
Market Share
#3
Freshworks
Avg Yearly Pricing
$2,410
Remote Desktop Access, Remote Support, Online Meetings, File Transfer, Remote Management
5%
Market Share
#4
TeamViewer
Avg Yearly Pricing
$710
Shared Inbox, Team Collaboration, Email Management, Workflow Automation, Analytics and Reporting
3%
Market Share
#5
Front
Avg Yearly Pricing
$3,880
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The Top 85 SaaS Tools of 2024
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