National Interstate VOYAGER ADVISORY BOARD MEETING
Fairmont Banff Springs Banff, Alberta, Canada September 26-28, 2024
Proprietary & Confidential – For Program Participants Only. Not to be distributed without the consent of National Interstate Insurance Company.
2
TABLE OF CONTENTS
4
MEETING AGENDA
6
MEETING ATTENDEES
9
VOYAGER MEMBERSHIP DIRECTORY
10
LEADERSHIP TEAM
11
SPEAKER BIO
12
LEGAL NOTICE
13
COPILOT
14
OFFICERS & COMMITTEE MEMBERS
15
FINANCE & INVESTMENT COMMITTEE AGENDA
16
FINANCIAL STATEMENT GLOSSARY
20
VOYAGER FINANCIAL STATEMENTS AS OF 06.30.24
25
VOYAGER FINANCIAL DASHBOARD
29
VOYAGER ASSESSMENT REPORT
30
VOYAGER INVESTMENT REPORT
32
RISK CONTROL COMMITTEE MEETING AGENDA
33
LOSS CONTROL MAP
34
RISK MANAGEMENT PRESENTATION
55
LAG TIME REPORT AS OF 06.30.24
56
FREQUENCY REPORT AS OF 06.30.24
57
RISK ASSESSMENT SCORING SYSTEM
59
RISK MANAGEMENT SOLUTIONS
60
AER KPIS
62
CLAIMS PHILOSOPHY
64
UNDERWRITING COMMITTEE AGENDA
66
VOYAGER MARKETING REPORT, JULY 2024
70
LOSS FUND LOSS RATIO - 06.30.24
71
LOSS FUND LOSS RATIO WITH IBNR - 06.30.24
72
VOYAGER MEETING ATTENDANCE
73
NEW MEMBER SPOTLIGHT
77
ADVISORY BOARD MEETING AGENDA
78
FUTURE MEETING SITES
79
MEETING MINUTES
81
NOTES
MEETING AGENDA
Thursday, September 26, 2024 6:00 PM-9:00 PM MT
BANFF GONE WILD – WELCOME RECEPTION & DINNER Alhambra Dining Room & Foyer All Attendees & Guests Welcome
Friday, September 27, 2024 9:00 AM - 9:30 AM MT REGISTRATION
Riverview Lounge l Mezzanine Two All Attendees & Guests Welcome
WELCOME & STATE OF THE PROGRAM Cascade Ballroom l Mezzanine Two Attendance Recommended for All Attendees
9:30 AM - 10:30 AM MT
IGNITE SUPERSONIC PERFORMANCE IN YOUR TEAMS: SUPERSONIC SUCCESS Cascade Ballroom l Mezzanine Two Attendance Recommended for All Attendees
10:30 AM - 12:00 PM MT
LUNCH New Brunswick Room l Mezzanine Two All Attendees & Guests Welcome
12:00 PM-1:00 PM MT
WC COST CONTAINMENT STRATEGIES Cascade Ballroom l Mezzanine Two Attendance Recommended for All Attendees
1:00 PM - 2:00 PM MT
FINANCE & INVESTMENT COMMITTEE Norquay Room l Mezzanine One Required for All Finance & Investment Committee Members
2:00 PM - 3:30 PM MT
LOSS CONTROL COMMITTEE Cascade Ballroom l Mezzanine Two Required for All Loss Control Committee Members & Any Prospective Members
2:00 PM - 3:30 PM MT
4
MEETING AGENDA
UNDERWRITING & MARKETING COMMITTEE Oak Room l Mezzanine Two Required for All Underwriting & Marketing Committee Members MOUNTVIEW “GREAT OUTDOORS” BBQ DINNER Offsite l Mountview Barbecue All Attendees & Guests Welcome
2:00 PM - 3:30 PM MT
6:00 PM-9:00 PM MT
Saturday, September 28, 2024 8:30 AM-9:30 AM MT BREAKFAST New Brunswick Room l Mezzanine Two All Attendees & Guests Welcome
VOYAGER ADVISORY BOARD MEETING Cascade Ballroom l Mezzanine Two Attendance Recommended for All Attendees ROUNDTABLE DISCUSSIONS Cascade Ballroom l Mezzanine Two Attendance Recommended for All Attendees CLOSING COMMENTS Cascade Ballroom l Mezzanine Two Attendance Recommended for All Attendees
9:30 AM - 10:30 AM MT
10:30 AM - 11:30 AM MT
11:30 AM - 11:45 AM MT
LUNCH New Brunswick Room l Mezzanine Two All Attendees & Guests Welcome
12:00 PM-1:00 PM MT
HIGHLIGHTS OF BANFF TOUR & MINNEWANKA BOAT CRUISE
1:30 PM-4:30 PM MT
MOUNTAIN TOP RECEPTION & DINNER Offsite l Banff Gondola & Sky Bistro All Attendees & Guests Welcome
6:00 PM-9:00 PM MT
5
MEETING ATTENDEES
VOYAGER MEMBERS Company Name Air Ground Xpress Air Ground Xpress AWL Transport, Inc. BJ Cecil Trucking
Name
Jimmy & Jamie Dailey Patrick & Tracy Hobbs Rodger & Cathy Nicholson Patrick & Ann Coover Donald & Maria Carney
Brothers Auto Transport LLC C & L Transport & Logistics
DeWitt Weldon
CAST Transportation
Suzanne & Ken Kutsch Casey & Ashley Driggers Kimber & Joey Jones
Custom Commodities, Inc. Custom Commodities, Inc. Federated Logistics Inc. Federated Logistics Inc.
Brad Phleeger
Nancy Wierzbicki
Fleet Transit, Inc.
Kevin McNeil Roger Bettis
Green Lines Transportation, Inc.
Handy Truck Line, Inc. Hilco Transport, Inc. Hilco Transport, Inc. Hilco Transport, Inc.
Bryce & Melissa Morgan Sean & Stacey Hawley Shawn & Kaylah Macauley Phil & Carol Myers Jim & Diana Prather Carl & Georgia Hummel Laura Karhoff & Lynn Gorman Paulette & Jerry Maringo Erin Mitchell & Vaughn Frye
Hilltrux Tank Lines
HOC Transport Company HOC Transport Company HOC Transport Company Kutzler YMX Logistics Lansberry Trucking, Inc. Lee Transport Systems LLC
Pat Kane
Fred Terpolilli
Mashburn Transportation Services, Inc. Mashburn Transportation Services, Inc. Mashburn Transportation Services, Inc. Mashburn Transportation Services, Inc.
Cody Mashburn & Sammi Lay Dwight & Taylor Mashburn Mike & Denise Mashburn Stephanie & Scott Salyers
Mid South Transport Mid South Transport Nagle Toledo, Inc. Nick Strimbu, Inc. Nick Strimbu, Inc.
Kent & Patti Long Bill & Joy Shinault Ed & Jane Nagle Bill & Vilene Strimbu
Harrison Strimbu & Breanna Griffin
Pavlich, Inc.
Jim & Toni Pavlich Dave & Sue Plumley Al & Candice Jones
Rapid Response, Inc. Redbone Trucking
6
MEETING ATTENDEES
VOYAGER MEMBERS Company Name
Name
Rollet Bros. Trucking Co., Inc. Rollet Bros. Trucking Co., Inc. Roy Miller Freight Lines LLC
David Rollet Matt Wengert Danny Miller
Speed Global Services Speed Global Services
Joe & Leann Berti
Anthony Berti
Stewart Transport Stewart Transport
Nick & Kim Patterson Collin & Laura Stewart
Tank Carrier Services
David Faoro & Johanne Seguin
Team Hardinger
Harold & Susan Bender Frank & Marilyn Harvey Rubi & Kevin Erwin Dennis & Lois Altnow Sean & Michele Dugan Scott & Amy Haack
Thompson & Harvey Thompson & Harvey
Tiger Lines, LLC
Updike Distribution Logistics, LLC Updike Distribution Logistics, LLC
Volpe Dedicated, Inc.
Dan & Kelly Volpe
Wavepoint Trucking Company LLC Wavepoint Trucking Company LLC White Mountain Trucking, Inc. Zip Xpress & Green Transportation
Ryan & Becky Brosius Nick & Sheryl Schrader David & Rebecca Arbizu
Vaughn Hayes
PROSPECTIVE INSUREDS Company Name
Name
ATLFreight.com
Matthew & Heather Johnson
AGENTS Company Name
Name
Acrisure LLC Acrisure LLC Acrisure LLC Acrisure LLC
John & Jodi Dillon
Shawn O’Neill & Brandee Goodnight
Tom & Katy Lucci Joe & Amy Lucci
AssuredPartners of Florida, LLC Haylor, Freyer & Coon, Inc.
Suman Patel
Scott Wichmann Brent Allred Susan Archey
Higginbotham Transportation Services Higginbotham Transportation Services
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MEETING ATTENDEES
AGENTS Company Name HUB International HUB International HUB International
Name
Nate & Sarah Burtt Chuddy & Tina Carless
Jerry Gillikin
Transtar Insurance Brokers Transtar Insurance Brokers
Michael & Caroline Dailey
Kenny Palmer
NATIONAL INTERSTATE Name
Title
Leah Blazek Alecia Brace Tim Brewster Karolyn Cozart Austin Evans Olivia Gilbert Tracy Hicks Shawn Los Alexis Lowry Julie McGraw
AVP, Accounting
AVP, Workers’ Compensation Claims VP, Loss Control & Claims Operations
Underwriter
Associate Product Manager
Sr. Business Development Specialist
AVP, Truck Transportation
President & COO
Marketing Services Representative
SVP, CFO & CAO
Maureen Primosch George Skuggen
Senior Event Manager
SVP, Truck & National Accounts
Jeff Stewart
Product Manager
Steve & Kathleen Winborn
SVP, Claims & Risk Management
8
VOYAGER MEMBERSHIP DIRECTORY
VOYAGER V irtual Member Directory
Access Password: NATLVOY
9
LEADERSHIP TEAM
National Interstate Senior Leadership Team
TONY MERCURIO Chief Executive Officer
SHAWN LOS President & COO Shawn.Los@natl.com
GEORGE SKUGGEN SVP, Truck Transportation George.Skuggen@natl.com
Voyager Leadership Team
JEFF STEWART Product Manager Jeffrey.Stewart@natl.com
AUSTIN EVANS Associate Product Manager Austin.Evans@natl.com
TRACY HICKS AVP, Truck Transportation Tracy.Hicks@natl.com
Claims & Loss Control Senior Leadership Team
STEVE WINBORN SVP, Claims & Loss Control Steve.Winborn@natl.com
TIM BREWSTER VP, Loss Control & Claims Operations Timothy.Brewster@natl.com
ALECIA BRACE AVP, WC Claims Alecia.Brace@natl.com
BRYAN CURRIE AVP, Bodily Injury Claims Bryan.Currie@natl.com
KRISTIN TALIAFERRO AVP, Property Damage Claims Kristin.Taliaferro@natl.com
Classified as General
10
SPEAKER BIO
Jack Becker
Jack is a leadership, teamwork, human performance, process improvement and safety expert whose years of expertise inspired him to found Flight Level Solutions, Inc. Now Jack has successfully adapted the same peak human performance skills that made him successful flying combat missions in the F/A-18 Hornet, to training companies striving to perform at Top Gun levels. He served as a U.S. Navy aircraft carrier-based F/A-18 Super Hornet fighter pilot, instructor pilot, landing signal officer, quality assurance officer, and crew resource management instructor. Jack has over 2,500 hours flying supersonic fighter jets and has logged 10,000 hours guiding Naval aircraft safely back onto the carrier deck. Jack brings the same passion and excitement to each keynote speech he delivers. He is a decorated combat veteran having flown numerous high- profile missions in the Middle East.
As one of the Navy’s most highly decorated Landing Signals Officers (LSO), Jack was instrumental in incorporating the process improvement model of CRM to help pilots improve quickly while landing supersonic fighter jets on nuclear-powered aircraft carriers. He was responsible for over 21,000 mishap-free carrier landings. Jack’s unique experience as both an LSO and as the Navy’s top CRM instructor, he saw an opportunity to relay the same skills of Brief-Execute-Debrief-Perfect to the American workplace. From healthcare groups to manufacturing, construction, sales teams, and insurance firms, Jack’s dynamic keynotes and workshops leave a lasting impression. Jack earned a BS in Political Science with an emphasis on organizational leadership from the U.S. Naval Academy in Annapolis, Maryland where he competed as both a varsity football and ice hockey player. Currently, he serves as CEO of Flight Level Solutions, Inc., a human performance and organizational execution consultancy. Jack also continues to model his ‘repeat your successes and eliminate mistakes’ mindset in the civilian sector as an international, wide-body airline Captain, and evaluator instructor pilot. He lives in Virginia Beach, Virginia with his wife, three young daughters, and dopey golden retriever.
11
LEGAL NOTICE
This presentation, including any information incorporated by reference, contains “forward-looking statements” (within the meaning of Private Securities Litigation Reform Act of 1995). All statements, trend analyses and other information contained in this presentation relative to markets for our products and trends in our operations or financial results, as well as other statements including words such as “may,” “target,” “anticipate,” “believe,” “plan,” “estimate,” “expect,” “intend,” “project,” and other similar expressions, constitute forward-looking statements. We made these statements based on our plans and current analyses of our business and the insurance industry as a whole. We caution that these statements may and often do vary from actual results and the differences between these statements and actual results can be material. Factors that could contribute to these differences include, among other things: general economic conditions, any weaknesses in the financial markets and other factors, including prevailing interest rate levels and stock and credit market performance which may affect or continue to affect (among other things) our ability to sell our products and to collect amounts due to us, our ability to access capital resources and the costs associated with such access to capital and the market value of our investments; our ability to manage our growth strategy, customer response to new products and marketing initiatives; tax law and accounting changes; increasing competition in the sale of our insurance products and services and the retention of existing customers; changes in legal environment; regulatory changes or actions, including those relating to regulation of the sale, underwriting and pricing of insurance products and services and capital requirements; levels of natural catastrophes, terrorist events, incidents of war and other major losses; adequacy of insurance reserves; and availability of reinsurance and ability of reinsurers to pay their obligations. The forward-looking statements herein are made only as of the date of this presentation. The Company assumes no obligation to publicly update any forward-looking statements.
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OFFICERS & COMMITTEE MEMBERS
Advisory Board Officers Advisory Board Interim Chairperson
Kent Long, Mid South Transport
9/2022 - 9/2024
Underwriting Committee Chairperson
Kent Long, Mid South Transport
9/2023 - 9/2025
Finance & Investment Committee Chairperson
Kimber Jones, Custom Commodities
9/2023 - 9/2025
Risk Control Committee Chairperson
Joe Berti, Speed Global Services
9/2022 - 9/2024
Underwriting Committee Green Lines Transportation
Roy Miller Freight Lines Stewart Transport Brothers Auto Transport Team Hardinger
Rollet Bros. Trucking Mid South Transport Tiger Lines, Inc.
Finance & Investment Committee Handy Truck Line
Relco Systems / BBX, Inc. FMC Transport AWL Transport Nick Strimbu, Inc. Thompson & Harvey
Hilco Transport C & L Transport Pavlich, Inc. Custom Commodities
Risk Control Committee Air-Ground Xpress Ken Graham Trucking Air Capitol Delivery and Warehouse Kutzler YMX Logistics White Mountain Trucking Lee Transport Updike Distribution Logistics Bellavance Trucking LP Transportation California Materials, Inc. Mashburn Transportation Services CAST Transportation Cecil Trucking
Rapid Response CLAW Logistics
Redbone Trucking Federated Logistics Speed Global Services Fleet Transit
Sully Transport HOC Transport Wavepoint Trucking Company
Lansberry Trucking Hilltrux Tank Lines Volpe Dedicated, Inc.
14
FINANCE & INVESTMENT COMMITTEE AGENDA
MISSION The mission of the committee is to monitor and warrant the financial health of the program through the review of bi-annual financial statements. The committee is also responsible for monitoring the investment strategy for the program. It is also the charge of this committee to facilitate the closing (commutation) of the underwriting years so that returns can be distributed back to members. PRESIDING • Executive Committee Chairperson – Kimber Jones, Custom Commodities CALL TO ORDER & CHAIRPERSON’S ADDRESS COMMITTEE BUSINESS • Investment Overview & Discussion • Review and Approval of June 30, 2024 Program Financials • Review of Commutation Financial
15
FINANCIAL STATEMENT GLOSSARY
A ACCRUED INVESTMENT INCOME
CASH COLLATERAL BALANCE The amount of cash held on Hudson Indemnity’s books that are used to secure loss fund assessment payments due in the future. Also included in this balance is any interest earned on this amount. D DEFERRED ASSESSMENT RECEIVABLE The portion of assessments not yet billed or due from the policyholder(s) based on the program’s payment plan schedule. DUE TO/FROM BROKER An investment security obtained before the financial statement date but not paid for until after the financial statement date (Due to Broker), or an investment security sold before the financial statement date for which the remittance amount is not received until after the financial statement date (Due from Broker). DUE TO/FROM CEDENT The monthly net cash settlement of collateral and premium received less collateral and losses paid that are in transit to/from the program reinsurer (Hudson Indemnity) and the program investment accounts as of the financial statement date. E EQUITY SECURITIES An instrument that signifies ownership in a corporation and represents a claim on a portion of the corporation’s assets and earnings. Equity securities usually provide steady income as dividends but may fluctuate significantly in their market value with the ups and downs in the economic cycle and the financial position of the corporation. F FIXED MATURITIES A debt instrument that provides a return in the form of fixed periodic interest payments and the eventual return of principal at maturity.
Income earned from mutual funds or fixed maturity investments that is earned but not yet received.
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) Summation of unrealized gains and/or losses for invested assets that have not yet been purchased or sold as of the financial statement date. ASSESSMENT Additional premium due from policyholder(s) when losses paid and case reserves exceed earned premium within the loss fund layer. ASSESSMENT RECEIVABLE Assessment amounts billed and due from the policyholder(s) as of the financial statement date. ASSET An owned item of economic value that could be converted to cash. B BALANCE SHEET A listing of the program’s assets, liabilities and program equity as of a specific date. C CASE RESERVES An estimated liability for unpaid insurance claims or losses that have occurred as of the financial reporting date. CASH & CASH EQUIVALENTS Short-term, highly liquid investments with a maturity date of three months or less at the time of purchase. Examples include, but are not limited to, money market holdings, short-term government bonds or treasury bills, marketable securities and commercial paper.
16
FINANCIAL STATEMENT GLOSSARY
H HUDSON INDEMNITY, LTD.
LIABILITY A certain or probable future sacrifice of economic benefits arising from present obligations of a particular entity to transfer assets or to provide services to other entities in the future as a result of a past transaction(s) or event(s). LOSS ADJUSTMENT EXPENSES PAID Claim payments for the costs in connection with the adjustment and settlement of losses. LOSS FUND BALANCE Loss fund premiums and assessments received less loss fund losses paid for all open underwriting years. Also included in this balance is any interest earned for these open underwriting years. LOSS FUND PREMIUMS EARNED The portion of written loss fund premium that represents coverage already provided. LOSSES PAID Payments made to settle a portion or all of a defined group of claims. O OCCURRENCE An event that results in an insurable loss. In some lines of business, such as liability, an occurrence is distinguished from an accident in that the loss doesn’t have to be sudden and fortuitous and can result from continuous or repeated exposure which results in bodily injury or property damage, neither expected nor intended by the policy holder. P PAID-IN CAPITAL The sum of cash collateral and non-working deposits. PREMIUM RECEIVABLE Loss fund premiums for inforce policies that may be billed and due or may be due in the future based on the policy holder’s installment plan.
A Cayman Islands captive reinsurer and a consolidated subsidiary of National Interstate Corporation. Hudson is “rented” to program participants to facilitate the transfer of risk to the participants. I INCURRED BUT NOT REPORTED LOSSES (IBNR) Claims that have occurred, but the insurer has not been notified of them at the financial reporting date. Estimates are established to book these claims utilizing actuarial methods. In addition, IBNR may include losses that have been reported, but the loss ultimate value is unknown as all information regarding the claim situation is unknown. INCURRED LOSSES The total amount of paid claims and loss reserves associated with a particular time period. INSURANCE COMPANY The insuring company underwriting and pricing the risk, issuing the policies, and adjusting the claims of a captive program. These insurance companies include National Interstate Insurance Company, National Interstate Insurance Company of Hawaii, Triumphe Casualty Company, and Vanliner Insurance Company. INTEREST INCOME Interest earned on a captive program’s loss fund and cash collateral balances, calculated using a guaranteed annual interest rate. INVESTMENTS An asset or similar item that is purchased with the intention that it will generate income or appreciate in the future. L LETTER OF CREDIT (LOC) A financial instrument issued by a bank which guarantees the availability of funds upon request by the beneficiary.
17
FINANCIAL STATEMENT GLOSSARY
PROVISIONAL NET INCOME (LOSS) Estimated net income or loss for any calendar or policy period. R RETAINED EARNINGS (ACCUMULATED DEFICIT) The accumulation of provisional net income from all open underwriting years. RETURN OF PREMIUM The amount of loss fund premium and investment income from a commuted year that has been distributed during a specified period of time. RETURN OF PREMIUM PAYABLE The amount of loss fund premium and investment income from commuted years that have not been distributed as of the financial statement date. S STATEMENT OF CASH FLOW The amount of cash generated and used by the captive program during a given period. STATEMENT OF INCOME Measurement of a program’s financial performance over a specific accounting period, assessed by giving a summary of how the program incurs its revenues and expenses. STATEMENT OF PROGRAM EQUITY A summary of the activity in the components of equity, which includes paid-in capital, retained earnings and accumulated other comprehensive income from the prior year end to the current period reported. STOP LOSS A provision in a policy designed to limit a captive participant’s assessment at a given percentage of loss fund earned premium.
STOP LOSS RECEIVABLE Represents the amount of claim activity that is receivable from the insurer for losses that are expected to exceed the stop loss amount. U UNDERWRITING YEAR SUMMARY Measurement of a program’s financial performance for all open underwriting years, inception-to-date, as of the financial statement date. Individual underwriting year summaries are displayed after this overall program summary to show financial performance of each captive participant in each underwriting year. UNEARNED PREMIUMS The portion of written loss fund premiums that are not yet earned as of the financial statement date, which is calculated on the basis of the balance of the policy period for which the coverage(s) is in effect. UNPAID LOSS AND LOSS ADJUSTMENT EXPENSES See “Case Reserves.” UNREALIZED APPRECIATION (DEPRECIATION) OF INVESTMENT SECURITIES The net change in the fair value of the investment portfolio during the reporting period, including the reversal of previously recorded unrealized appreciation or depreciation when gains and losses are realized. This gain (loss) is not reflected in provisional net income but as a component of equity.
18
FINANCIAL STATEMENTS
VOYAGER FINANCIAL STATEMENTS AS OF 06.30.24
VOYAGER CAPTIVE PROGRAM BALANCE SHEETS (Unaudited)
June 30,
November 30,
June 30,
12 month % Change
2024
2023
2023
ASSETS
Loss fund balance Cash collateral balance Non working deposits Premium receivable Assessments receivable
$
37,374,819 24,726,275 4,130,157 12,542,810 351,152 2,818,757
$
34,070,203 23,415,029 3,898,186 4,328,706 797,651 1,942,221
$
40,666,295 -8.09% 24,983,433 -1.03%
3,974,207
3.92%
12,718,403 -1.38%
238,311 2,602,197
47.35% 8.32%
Deferred assessments receivable
Total assets
81,943,970
68,451,996
$
85,182,846 -3.80%
LIABILITIES AND PROGRAM EQUITY Liabilities Unpaid loss and loss adjustment expenses
$
11,548,623 9,927,424 13,212,370
$
11,300,624 9,700,414 5,212,315
$
11,963,241 -3.47%
Incurred but not reported losses
9,565,703
3.78%
Unearned premiums
13,940,889 -5.23%
Total liabilities
34,688,417
26,213,353
35,469,833 -2.20%
Program equity Paid-in capital
25,614,950 21,640,603
24,741,067 17,497,576
25,833,877 -0.85% 23,879,136 -9.37% 0.00% 49,713,013 -4.94%
Retained earnings (accumulated deficit)
Total program equity
47,255,553
42,238,643
Total liabilities and program equity
81,943,970
68,451,996
$
85,182,846 -3.80%
20
VOYAGER FINANCIAL STATEMENTS AS OF 06.30.24
VOYAGER CAPTIVE PROGRAM STATEMENTS OF INCOME (Unaudited)
Seven Months Ended
Year Ended November 30,
June 30,
June 30,
2024
2023
2023
REVENUE
Loss fund premiums earned Loss fund assessments
$
12,183,808 1,088,828 1,584,641 14,857,277
$
11,048,171 1,715,074 1,352,578 14,115,823
$
19,859,854 2,756,132 2,368,063 24,984,049
Interest income
Total revenues
EXPENSES
Loss and loss adjustment expenses paid
10,239,242
10,792,053
19,570,611
Change in case reserves
247,999 227,010
446,336 522,526
(216,281) 959,747
Change in incurred but not reported losses
Total expenses
10,714,251
11,760,915
20,314,077
Provisional net income (loss)
$
4,143,026
$
2,354,908
$
4,669,972
21
VOYAGER FINANCIAL STATEMENTS AS OF 06.30.24
VOYAGER CAPTIVE PROGRAM STATEMENTS OF PROGRAM EQUITY (Unaudited)
Retained Earnings
Paid-In Capital
(Accumulated
Deficit)
Total
Balance at December 1, 2022
$
25,634,737 $
21,524,228 $
47,158,965
Provisional net income (loss)
4,669,972
4,669,972
Return of premium
(8,696,624)
(8,696,624)
Paid-in capital
(893,670)
(893,670)
Balance at November 30, 2023
24,741,067
17,497,576
42,238,643
Provisional net income (loss)
4,143,026
4,143,026
Paid-in capital
917,814
917,814
Balance at June 30, 2024
$
25,658,881 $
21,640,602 $
47,299,483
22
VOYAGER FINANCIAL STATEMENTS AS OF 06.30.24
VOYAGER CAPTIVE PROGRAM STATEMENTS OF CASH FLOW (Unaudited)
June 30,
November 30,
2024
2023
Operating activities
Provisional net income (loss)
$
4,143,026 (3,304,616) (1,311,246) (275,902) (8,214,104) 446,499 (876,536) 247,999 227,010 8,000,056
$
4,669,972 5,285,031 1,033,103 (175,594) (202,223) (184,305) (216,281) 657,237 179,049 (1,468,811) 9,590,294 13,116
(Increase) decrease in loss fund balance (Increase) decrease in cash collateral balance (Increase) decrease in non working deposits (Increase) decrease in premium receivable
(Increase) decrease in assessment receivable (Increase) decrease in deferred assessment receivable Increase (decrease) in unpaid loss and loss adjustment expenses Increase (decrease) in incurred but not reported losses Increase (decrease) in unearned premiums Increase (decrease) in return of premium payable Net cash provided by (used in) operating activities
-
(917,814)
Financing activities
Increase (decrease) in paid-in capital Increase (decrease) in return of premium
917,814
(893,670) (8,696,624) (9,590,294)
-
Net cash provided by (used in) financing activities
917,814
Net increase (decrease) in cash and cash equivalents Cash and cash equivalents at the beginning of the period Cash and cash equivalents at the end of the period
- - -
- - -
$
$
23
VOYAGER FINANCIAL STATEMENTS AS OF 06.30.24
VOYAGER CAPTIVE PROGRAM UNDERWRITING YEAR SUMMARY JUNE 30, 2024 (Unaudited)
2020-2021
2021-2022
2022-2023
2023-2024
2024-2025
Total
REVENUE
Loss fund premiums written Loss fund unearned premium
$ 18,673,017 $ 20,721,222 $ 20,311,748 $ 20,584,609 $ 20,159,607
$ 100,450,203
-
-
-
-
13,212,371 6,947,236 220,298 409,217 7,576,751
13,212,371 87,237,832 6,480,517 6,612,691 100,331,040
Loss fund premiums earned
18,673,017 1,309,476 1,503,645 21,486,138
20,721,222 2,951,766 1,704,538 25,377,526
20,311,748 1,220,483 1,515,542 23,047,773
20,584,609 778,494 1,479,749 22,842,852
Loss fund assessments
Interest income
Total revenues
EXPENSES
Loss and loss adjustment expenses
14,816,724
17,051,819 1,117,979
13,700,475 2,590,462 1,680,601 17,971,538
10,549,785 4,909,098 4,021,499 19,480,382
1,095,588 2,495,479 3,098,011 6,689,078
57,214,391 11,548,623 9,927,424 78,690,438
Case reserves
435,605 229,728
Incurred but not reported losses
897,585
Total expenses
15,482,057
19,067,383
Provisional net income (loss)
$
6,004,081 $
6,310,143 $
5,076,235 $
3,362,470
$
887,673
$ 21,640,602
LFLR
81.68%
87.69%
80.20%
75.10%
51.69%
78.82%
LFLR with IBNR
82.91%
92.02%
88.48%
94.64%
96.28%
90.20%
# Members
38
42
42
44
44
42
# Members in Assessment
12
14
14
10
7
11
% in assessment
31.58%
33.33%
33.33%
22.73%
15.91%
27.14%
# Members in Risk Sharing
1
2
1
2
1
1
% in risk sharing
2.63%
4.76%
2.38%
4.55%
2.27%
3.33%
Risk Sharing $$
$
80,197
$
120,996
$
10,428
$
50,675
$
13,595
$
275,891
Earned GWP
$ 48,591,047 $ 55,268,106 $ 54,805,455 $ 56,673,315 $ 19,041,563
$ 234,379,486
Assessments as a % of GWP
2.69%
5.34%
2.23%
1.37%
1.16%
2.76%
Risk Sharing as a % of GWP
0.17%
0.22%
0.02%
0.09%
0.07%
0.12%
Assessment % LF
7.01%
14.25%
6.01%
3.78%
3.17%
7.43%
Risk Sharing % LF
0.43%
0.58%
0.05%
0.25%
0.20%
0.32%
Investment Income % GWP
3.09%
3.08%
2.77%
2.61%
2.15%
2.82%
Investment Income % of LF
8.05%
8.23%
7.46%
7.19%
5.89%
7.58%
Investment Income % of RS
1874.94% 1408.76% 14533.39% 2920.08% 3010.06% 2396.85%
24
VOYAGER FINANCIAL DASHBOARD
BALANCE SHEET ANALYSIS
Balance Sheet Analysis
$90
$80
$70
$60
$50
$40
$30
$20
$10
$0
2020
2021
2022
2023
2024
Assets
Liabilites
Equity
GWP
Classified as General
LOSS FUND ANALYSIS
Loss Fund Analysis
50%
$24
$22
45%
$20
40%
$18
35%
$16
30%
$14
25%
$12
$10
20%
$8
15%
$6
10%
$4
5%
$2
$0
0%
2020
2021
2022
2023
2024
%Return on Loss Funds
Earned Loss Fund
Loss Fund Balance
Classified as General
25
VOYAGER FINANCIAL DASHBOARD
Loss Development LOSS DEVELOPMENT
120%
96%
96%
100%
95%
94%
92%
90%
90%
88%
85%
84%
84%
83%
83%
77%
80%
70%
60%
40%
20%
0%
6/30/2020 6/30/2021 6/30/2022 6/30/2023 6/30/2024 6/30/2021 6/30/2022 6/30/2023 6/30/2024 6/30/2022 6/30/2023 6/30/2024 6/30/2023 6/30/2024 6/30/2024 2020-2021 2021-2022 2022-2023 2023-2024 2024-2025
Paid Reserve IBNR
Classified as General
LOSS FUND LOSS RATIO / MEMBER COUNT
Loss Fund Loss Ratio / Member Count
120%
45
44
100%
43
42
80%
41
60%
40
39
40%
38
37
20%
36
0%
35
2020-2021
2021-2022
2022-2023
2023-2024
2024-2025
# of Members
LFLR LFLR with IBNR
Classified as General
26
VOYAGER FINANCIAL DASHBOARD
MEMBERS IN ASSESSMENT & RISK SHARING
Members in Assessment & Risk Sharing
50
45
40
35
30
25
20
15
10
5
0
2020-2021
2021-2022
2022-2023
2023-2024
2024-2025
# of Members
Classified as General # Members in Assessment
# Members in Risk Sharing
Investment Yield Versus Risk Sharing INVESTMENT YIELD VERSUS RISK SHARING
9%
8.23%
8.05%
8%
7.46%
7.19%
7%
5.89%
6%
5%
4%
3%
2%
1%
0%
2020-2021
2021-2022
2022-2023
2023-2024
2024-2025
Investment Income % LF
Risk Sharing % LF
Classified as General
27
VOYAGER FINANCIAL DASHBOARD
Policy Year Financial Performance Waterfall POLICY YEAR FINANCIAL PERFORMANCE WATERFALL
$30
$25
$20
$15
$10
$6.8
$5
$5.9
$4.9
$3.0
$0
$0.9
2020-2021
2021-2022
2022-2023
2023-2024
2024-2025
Classified as General
28
VOYAGER ASSESSMENT REPORT
Assessment Report Active Members
2020-2021 Program Year
2021-2022 Program Year
2022-2023 Program Year
2023-2024 Program Year
2024-2025 Program Year
Summary
Change From 11/30/23
Change From 11/30/23
Change From 11/30/23
Change From 11/30/23
Change From 11/30/22
Assessment
Assessment
Assessment
Assessment
Assessment
N/A
Assessment
89,721
8,647
182,191 173,307 83,198
(79,090) 108,814
49,382
49,382
334
334
- - - - - - - - - - - - -
- - - - - - - - - - - - - - - - - - - - - - - - - - - -
321,628 173,307 158,342
(20,727) 108,814
V002007 V004026 V007033 V008041 V009043 V009045 V012056 V012059 V013061 V014065 V014066 V015069 V015071 V016074 V017075 V017076 V017078 V018080 V019082 V019084 V019085 V019086 V020088 V020089 V020090 V021091 V021092 V021094 V023097 V023100 V023103
-
-
- - -
- - -
- - - -
75,144
21,891
27,945
49,836
- - -
- - -
- -
- -
-
-
209,404
57,630
-
209,404 101,432 462,439 207,321 230,339
57,630
101,432
7,139
147,617 207,321
15
- -
- -
165,065
22,229
149,757
13,667
35,911
(30,100)
-
-
-
-
(30,100)
- - - -
- - - -
43,382
3,771
35,163
19,014
151,794
3,403
26,188
-
-
-
-
- - - - -
- - - - -
-
-
333,774 38,109
67,720 11,933
112,342
112,342
446,116 38,109 315,843 217,929 106,158
180,062
-
-
124,750
6,651
-
-
191,093 64,668
16,053 31,123
22,704 159,952
- - - - - -
- - - - - -
128,829
128,829
24,432
- - -
- - -
- - - -
- - - -
106,158
106,158
- - - -
569
569
569
39,588
(12,160)
39,588 54,576 58,181 890,649 39,825
(12,160) 54,576 24,495 136,301
54,576
54,576
- -
- -
-
-
24,495 230,562
24,495 76,837
33,686
188,845
68,511
403,937
26,340
67,305
(35,387)
-
628
- -
- - -
- - - - - - -
6,049
- - - -
- - - - - - - -
- - - - - - - -
33,148
- -
-
- - -
- - -
-
25,021 302,804
25,021
25,021
25,021
- - - - - -
- - - - - -
302,804
-
- - -
3,041
(11,315)
1,653
4,694
(11,315)
15,033 46,595
13,079
- -
15,033 46,595 58,273 51,897 42,188 29,768
- - -
-
2,850
2,822
- -
55,423
2,822
-
-
51,897
(20,145)
-
(20,145)
42,188 29,768 319,545
-
-
-
-
-
-
-
-
- -
-
859,047
100,636
1,848,389
360,799
1,152,892
410,869
567,402
56,439
4,326,400
789,865
Risk Sharing Report All Members
2020-2021 Program Year
2021-2022 Program Year
2022-2023 Program Year
2023-2024 Program Year
2024-2025 Program Year
Summary
Change From 11/30/23
Change From 11/30/23
Change From 11/30/23
Change From 11/30/23
Change From 11/30/22
Risk Sharing
Risk Sharing
Risk Sharing
Risk Sharing
Risk Sharing
N/A
Risk Sharing
V004026 V012056 V013061 V015069 V016074 V019085 V020089
- - - - - - - -
(53,011)
- - - -
- - - - - -
-
-
-
-
- - - - -
- - - - - - - -
-
(53,011)
- - - - - -
10,428
10,428
32,852
5,640
43,280
16,068
- - - - -
- - - - -
- - - - -
- - - - -
- -
- - - -
1,155
1,155
-
13,595
13,595 119,841 177,871
119,841 120,996
(2,249) (2,249)
-
(2,249) (39,192)
(53,011)
10,428
10,428
32,852
5,640
13,595
29
VOYAGER INVESTMENT REPORT
Voyager 6/30/2024 Investment Report
6.00%
FED FUND RATE
VOYAGER 5 YR IG CORP
5.00%
5 YR TREASURY
4.00%
3.00%
2.00%
1.00%
0.00%
12/31/19
12/31/20
12/31/21
12/31/22
12/31/23
3/31/24
6/30/24
VOYAGER
5 YR IG CORP
5 YR TREASURY
FED FUND RATE
BOOK YIELD OF PROGRAM
VOYAGER
BENCHMARKS: 5 YR INVESTMENT GRADE CORPORATE INDEX
YIELD CURVE CONSISTING OF US COMPANY CORPORATE BONDS RATED BBB OR ABOVE
5 YEAR TREASURY FED FUND RATE
YIELD CURVE OF 5 YEAR US TREASURY
INTEREST RATE AT WHICH DEPOSITORY INSTITUTIONS LEND TO OTHER DEPOSITORY INSTITUTIONS
Investment Summary:
12 MONTHS ENDED 12/31/2020
12 MONTHS ENDED 12/31/2021
12 MONTHS ENDED 12/31/2022
12 MONTHS ENDED 12/31/2023
6 MONTHS ENDED 6/30/2024
ANNUALIZED PORTFOLIO YIELD AVERAGE INVESTMENT BALANCE
$42,841,820
$46,591,890
$57,320,109
$59,345,200
$58,996,800
3.65%
3.20%
2.75%
3.75%
4.75%
INVESTMENT INCOME
$1,700,604
$1,726,358
$1,576,303
$2,225,445
$1,401,174
30
# Classified as Confidential
RISK CONTROL
RISK CONTROL COMMITTEE MEETING AGENDA
MISSION The mission of the Risk Control Committee is to evaluate and monitor the safety fitness of each participant and recommend specific loss prevention strategies and best practices. The committee is charged with ensuring each participant maintains satisfactory safety and claims management practices. Additionally, the committee reports to the board on the overall status of the program’s participants from a risk control standpoint as well as any recommendations for revisions to the RASS scoring system. PRESIDING • Risk Management Chair – Joe Berti, Speed Global Services CALL TO ORDER • Welcome to New Members and Prospects • Mission Statement & Risk Control Meeting Overview COMMITTEE BUSINESS • Risk Management Presentation o Claims Activity Report o Top 5 Group Claims Review o Frequency and Lag Time Review
o Learning Management System Review o Support List Criteria & Summary Review o Nomination of Risk Control Committee Chairperson
32
LOSS CONTROL MAP
Loss Control Territory Map
Classified as General
33
RISK MANAGEMENT PRESENTATION
MISSION STATEMENT The mission of the Risk Control Committee is to evaluate and monitor the safety fitness of each participant and recommend specific loss prevention strategies and best practices. The committee is charged with ensuring each participant maintains satisfactory safety and claims management practices. Additionally, the committee reports to the board on the overall status of the program’s participants from a risk control standpoint as well as any recommendations for revisions to the RASS scoring system. RISK CONTROL COMMITTEE
Classified as General
Loss Control
Loss Control Purpose Assist customers in developing and implementing loss prevention strategies.
Regional Structure Allows for consistent consultations during each policy period.
Specialized Services Specialize in providing transportation safety consultations and products/services that deliver value add solutions.
Number indicates team members in each state.
Unique Product & Service Offerings
Classified as General
34
RISK MANAGEMENT PRESENTATION
Loss Control Team
FIELD REPRESENTATIVES
LEADERSHIP
Connor Boyd NC, SC, VA
Tim Boston CO, NE. UT, IA, SD, ND, WY
Chuck Gohring AR, IA, KS, MO, NE
Dave Bengston CT, MA, MD, NJ, NY, PA, RI, VA
Steve Winborn SVP Loss Control & Claims
Tim Brewster VP, Loss Control & Claims
Joe LeCara CT, MA, ME, NH, NY, RI, VT
Gwen McMillion CA, NV
Lisa Kekeisen IA, IL, IN, MN, MO, NE, WI
Ray Fribley IN, NY, OH, PA, WV
Kent Miller Loss Control Manager
Alex Gesicki Loss Control Manger
Nicole Schneider AZ, ID, MT, OR, WA
Brian Parker AL, FL, GA
Jeff Petrunak PA, NY, VA,MD,DE, NJ
Dan Riley IL, IN, MI, WI
Chloé Dial Strategic Sourcing Program Supervisor
DeWayne Storie Loss Control Manager
Sheri Stuart AR, KS, LA, NM, OK, TX
Jeremy Stiehl IN, KY, MS, TN
Andrew Scott KY, NY, OH, PA
PRODUCTS & SERVICES
Chris Steinbauer MI, OH
Merideth Crabtree Senior Strategic Sourcing Program Analyst
Nathan Winters CA
Gary Vorce CA, NV
Classified as General
LAG TIME REPORT 12/31/2023 to 6/30/2024
TOTALS 158
17
9
8
4
101
21
8
5
2
3.3
3.8
81% 74% 78% 81% 75% 78%
Combined % from Last Meeting
4
5
35
RISK MANAGEMENT PRESENTATION
FREQUENCY REPORT AS OF DATE 6/30/2024
TOTALS
1.17
1.03
1.13
0.80
1.49
0.96
1.19 0.96
0.91 0.94
3 Yr Avg. Last Meeting
FREQUENCY REPORT AS OF DATE 6/30/2024
TOTALS
1.17
1.03
1.13
0.80
1.49
0.96
1.19 0.96
0.91 0.94
3 Yr Avg. Last Meeting
Frequency has improved – ask yourself, Why? What changes have we made to enhance the frequency performance?
36
RISK MANAGEMENT PRESENTATION
CLAIM LAG TIME- REPORTED WITHIN 48 HRS
3% Above 3YR Captive Average
84%
83%
82%
82%
81%
80%
79%
79%
3% Above 3YR Captive Baseline
22/23
23/24
24/25
3 Yr. Avg.
VOYAGER CAPTIVE AVG CAPTIVE BASELINE (80%)
Classified as General
AUTO LIABILITY LOSS TRENDS
TOP CLAIMS BY TYPE AS A PERCENTAGE OF TOTAL CLAIMS – 3 YR. SUMMARY
Insured Collided Backing Up 268 Total Claims
25%
196 Total Claims
15%
Insured Collided Changing Lanes
11%
10%
9%
9%
9%
8%
Insured Rearended C l a i m a n t 87 Total Claims
4%
3%
INSURED COLLIDED BACKING UP
INSURED COLLIDED CHANGING LANES
INSURED REARENDED CLMT
INSURED HIT PARKED VEHICLE
INSURED HIT STATIONARY OBJECT
Voyager
National Interstate Truck Insureds
Classified as General
37
RISK MANAGEMENT PRESENTATION
AUTO LIABILITY LOSS TRENDS 9 Total Claims Pedestrian Struck By Vehicle
LEADING LOSSES BY SEVERITY (AVG. CLAIM COST) – 3 YR. SUMMARY
$292,058
$84,843
$71,487
$65,291
$52,575
15 Total Claims Not Applicable/ Misc.
PEDESTRIAN STRUCK BY VEHICLE
NOT APPLICABLE/MISC INSURED CROSSED CENTER LINE
INSURED LOST CONTROL
INSURED REARENDED CLMT
AVERAGE SEVERITY BY POLICY YR.
$39,067
5 Total Claims
$29,104
$22,584
Insured Crossed Center Line
22/23 Policy Yr
23/24 Policy Yr
24/25 Policy Yr
Classified as General
Speeding Violation Data
Collision up to 4 w e e k s 8.47 19,280,453 Monitored Minutes
No Collision 12 m o n t h s 7.6 4,669,025,683 Monitored M i n u t e s
10.83%
Classified as General
38
RISK MANAGEMENT PRESENTATION
Distracted Driving Data
Collision up to 4 w e e k s 3.31 19,280,453 Monitored Minutes
No Collision 12 m o n t h s 2.41 4,669,025,683 Monitored M i n u t e s
31.5%
Classified as General
Sign Violation Data
Collision up to 4 w e e k s 3.24 19,280,453 Monitored Minutes
No Collision 12 m o n t h s 1.98 4,669,025,683 Monitored M i n u t e s
48.3%
Classified as General
39
RISK MANAGEMENT PRESENTATION
Coaching per capita Data
Collision up to 4 weeks
No Collision 12 mon t hs
108.3%
.55
1.85
19,280,453 Monitored Minutes
4,669,025,683 Monitored Minutes
Classified as General
Learning Management System
Efficiently & effectively deliver orientation, recurrent & remedial training
20+ core learning offerings • Microlearning (7-12 minutes) • Competency based (80% or greater)
Tracking capabilities within the system
Ability to upload custom content
Mobile application for learners
Part of your insurance experience (No cost)
Classified as General
40
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