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Welcome to your third quarter's edition of Metrics Monthly As a long summer draws to a close, and the sweater weather season begins, the temperature may be turning cooler but events in the financial industry are certainly starting to heat up.
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Other remedies fall more in line with previous periods of financial hard - ship, including falling into arrears and defaulting on existing credit arrange- ments, and David Wylie considers the feasibility of each of these options in 'take cover' . Will households be able to weather the coming storm? Our headline piece this issue focuses on the impending regulatory changes, as the FCA's new Customer Duty stand- ards pave the way for stricter monitor- ing. Commercial Director David Wylie warns that lenders should be wary of the new regulations if their back office is not making the most optimal lending decisions in 'duty calls' . Amongst the commotion is some good news, though, and here at Lend- ingMetrics we are proud to have won Technology Partner of the Year for the third time in a row, and pleased to have been shortlisted for six new awards, which you can read about on page 07 . So wrap up warm, get cosy with a cup of tea and enjoy this latest issue of Metrics Monthly.
The latest market turmoil is putting us all on edge, and in a shocking turn of events we saw a huge number of mortgage deals being pulled from the market, which you can read about on page 06 . With the turning of the seasons also comes an inflation storm that will leave few households unscathed. An ever-escalating cost-of-living crisis is still putting considerable stress on people's finances, leaving households with no choice but to seek remedies that are, in some cases, pretty unor- thodox. Solutions like pledging to cancel direct debits as part of the Don't Pay UK movement may cause more problems than they solve, and we look at how the campaign has rapidly gained momentum in our 'in the news ' feature.
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