Flexible Pet Insurance Coverage
Be ready for the unexpected.
How pet insurance works
24/7 pet helpline support.
Attend to Your Pet When your pet gets sick or injured, they can get treatment from any licensed veterinarian in the US or Canada. File a Claim You can easily file a claim through our app or online, and you don’t need to send us medical records unless we ask for them. 2 Easy Reimbursement Your reimbursement for eligible accidents and illnesses can be conveniently and easily deposited directly into your bank account, so you never have to wonder where your money is. 1 3
Customizable plans for cats and dogs.
Be the best pet parent you can be You have an unbreakable bond with your pet which is why our coverage helps eliminate the stress, heartache, and uncertainty associated with unexpected events. When your pet gets sick or injured, they could get treatment they need, when they need it. • Use any licensed veterinarian in the US or Canada — including specialty and emergency clinics • Exclusive employee discount on a BestBenefit plan * • Optional coverage for routine care • Around the clock support from the 24/7 pet helpline • Easy claims submission • Self-service through our mobile app
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. More information is available at checkout. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address. Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd, Ste. 160, Scottsdale, AZ 85254. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd, #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details. 1 10% group discount only available to groups over 1,000 employees who are paying via payroll deduction. Discount available in most states. Additional 5% discount when you enroll more than one pet. Multi-pet discount applies to Accident & Illness plans and all plans in WA state. Maximum allowable discount is 12%. FL-EB-12-032025-V3
ENJOY AN EXCLUSIVE
EMPLOYER DISCOUNT 1 12%
UP TO
To begin, enroll at
or call 888-984-8700
Reference discount code:
Routine Care Coverage
Optional routine care coverage for dogs and cats helps pay for regular veterinary visits. There are two tiers of routine care coverage that can be added to one of our pet health insurance plans for an additional premium at the time you enroll, or at your annual renewal. Benefits are available to you on your policy start date, so you can start using your routine care plan as soon as your policy goes into eect.
Total Annual Benefits up to $305 $14-21.75/per month 1 Essential Wellness
Total Annual Benefits up to $535 BestWellness™ $26-32.58 /per month 1
Benefits Can Include
Wellness Exams
Spaying & Neutering 2
Teeth Cleaning 2
Microchipping
Diagnostic Panels
Preventative Medications
Vaccinations
Routine care plans not sold as a stand-alone plan and if purchased must be added to a BestBenefit Accident and Illness Plan.
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. More information is available at checkout. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address. Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd, Ste. 160, Scottsdale, AZ 85254. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd, #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details. 1 Price varies by state, and by pet age. Get a quote to see pricing and for your pet. 2 Benefits only available with BestWellness plan
RCFLER-032025-V5
Plan Overview
Plan Coverage
Essential
Plus
Elite
$5,000 - Unlimited
$5,000 - Unlimited
$5,000 - Unlimited
Annual Coverage Limit for Unexpected Accidents and Illness
Annual Deductible
$50 - $1,000 $50 - $1,000 $50 - $1,000
Reimbursement Percentage
70% - 90% 70% - 90% 70% - 90%
Accidents, Illnesses, Cancer, Hereditary Conditions, Emergency Surgeries & Rx Meds 1
Accidents & Illness Exam Fees Associated with the Diagnosis of Your Pet for an Eligible Injury or Illness. This is not intended to cover routine exams.
Rehabilitative, Acupuncture & Chiropractic Coverage to Treat Eligible Injuries and Illnesses.
Wellness Add-On for Routine Care Coverage to help pay for regular and expected veterinary visits. Please see Wellness Plans Summary for pricing information.
Accident-Only Coverage
If your pet currently has Addison’s Disease, Cushing’s Disease, Diabetes, Cancer, Feline Leukemia or Feline Immunodeficiency Virus, they can enroll for Accident Only coverage, but will be ineligible for illness coverage. The Accident Only plan does not cover medical issues such as illness or cancer, but provides up to $10,000 in annual coverage for things like broken legs, snake bites, accidental swallowing and more. Coverage starts at $9 per month for dogs, and $6 per month for cats. 2 Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. More information is available at checkout. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address. Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd, Ste. 160, Scottsdale, AZ 85254. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd, #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details. 1 Most plans cover prescription medications. Download our formulary at petsbest.com/coverage. 2 $7/month for cats and $10/month for dogs in WA. Coverage applies to eligible conditions only and is subject to all terms, conditions, limitations and exclusions in the policy. Please review policy form for complete details. POFLER-032025-V4
FAQ
How long are Pets Best’s waiting periods? A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state. When can I insure my pet with Pets Best? You can enroll your pet as young as 7 weeks. Like children, puppies and kittens have the highest risk of accidents. Their immune systems aren’t mature, so they’re more susceptible to infectious diseases. Pets Best plans have no upper age limits, so senior dogs and cats get the same great coverage as kittens and puppies. My pet is already sick or injured. Can pet insurance help? Pets Best is here for unexpected accidents and illnesses. It does not cover preexisting conditions. However, many future accidents and illnesses should be covered if something happens. We also offer accident-only coverage for pets with severe chronic conditions, and wellness coverage to help manage the cost of routine care for your pet. Can I use my own veterinarian? Yes. Pets Best has no networks, so you can use any licensed veterinarian in the US or Canada. We also have no schedule of benefits and no pre-authorization
procedures. We want your pet to receive the best possible care, which is why we also cover visits to specialists and emergency after-hours clinics. Do I need to have the Routine Care option? Not at all! You can simply pay the annual expenses of routine care, like dental cleaning, vaccinations and blood work, on your own. However, our routine care options are designed to save you money on expected and preventative care for your pet. Will Pets Best cover my pet’s dental needs? Good dental care is incredibly important to your pet’s overall health. Our BestBenefit plans include coverage for periodontal disease and other dental issues if proper preventative care as outlined in the policy document has been performed. How do I file a claim? The easiest and fastest way to file a claim is through your customer account or one of our mobile apps. Once you log in you can submit and view claims, and sign up for direct deposit. You can also send your claim via email, fax, or standard mail. It’s up to you! Do you use a benefit schedule? No, our BestBenefit plan does not use a benefit schedule but our BestWellnes plan does, which is a list that puts a limit on what each type of treatment can cost. Instead, we reimburse your choice of up to 90% 1 of your vet bill after the deductible of your choice, up to your plan’s maximum benefit.
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. More information is available at checkout. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address. Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd, Ste. 160, Scottsdale, AZ 85254. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd, #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer
to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details. 1 Select a plan that reimburses 70%, 80%, or 90% of the cost of eligible veterinary treatment. Limited to covered expenses. FAQFLER-032025-V6
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