Flexible Pet Insurance Coverage
Be ready for the unexpected.
How pet insurance works
Attend to Your Pet When your pet gets sick or injured, they can get treatment from any licensed veterinarian in the US or Canada. File a Claim You can easily file a claim through our app or online, and you don’t need to send us medical records unless we ask for them. 2 Easy Reimbursement Your reimbursement for eligible accidents and illnesses can be conveniently and easily deposited directly into your bank account. 3 1
24/7 pet helpline support.
Customizable plans for cats and dogs.
Be the best pet parent you can be You have an unbreakable bond with your pet which is why our plans can help eliminate the stress, heartache, and uncertainty associated with unexpected events. When your pet gets sick or injured, they could get treatment they need, when they need it. • Use any licensed veterinarian in the US or Canada — including specialty and emergency clinics • Employee discounts on plans tailored to your pet and budget * • Optional coverage for routine care • Around the clock support from the 24/7 pet helpline • Easy claims submission • Self-service through our mobile app Waiting periods, annual deductible, co-insurance, benefits limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. More information is available at checkout. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address. Pet Insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd, Ste. 160, Scottsdale, AZ 85254, Independence Pet Insurance Company (NAIC #17543), a Delaware insurance company located at 11333 N. Scottsdale Rd, Ste. 160, Scottsdale, AZ 85254, or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd, Suite 430, Warren, NJ, 07059. Pets Best Insurance Services, LLC (NPN#8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd, #160, Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details. 1 5% Group Discount plus 5% Weblink Discount applies to Accident & Illness plans; Weblink Discount applies to first policy term only; Additional 5% discount applied if insuring multiple pets. Maximum allowable discount is 12%. Discounts available may vary by carrier and state and are subject to change. FL-EB-12-062026-V4
ENJOY
IN DISCOUNTS 1 12%
UP TO
To begin, enroll at
or call 888-984-8700
Reference discount code:
Routine Care Coverage
Optional routine care coverage for dogs and cats helps pay for regular veterinary visits. There are two tiers of routine care coverage that can be added to one of our pet health insurance plans for an additional premium at the time you enroll, or at your annual renewal. Benefits are available to you on your policy start date, so you can start using your routine care plan as soon as your policy goes into e ect.
Total Annual Benefits up to $305 $14-21.75/per month 1 Essential Wellness
Total Annual Benefits up to $535 BestWellness™ $26-32.58 /per month 1
Benefits Can Include
Wellness Exams
Spaying & Neutering 2
Teeth Cleaning 2
Microchipping
Diagnostic Panels
Preventative Medications
Vaccinations
Routine care plans not sold as a stand-alone plan and if purchased must be added to a BestBenefit Accident and Illness Plan.
RCFLER-062026-V6
Plans Options
Accident Only
Accident & Illness
Coverage for injuries related to accidents and services related such as:
Broader coverage options for accidents and illnesses and services related such as: • Hereditary conditions • Emergency care • Accidents • Illnesses • Cancer • MRI, CAT, X-rays ...and more • Rx meds
• Bone fractures • Swallowed objects
• Torn nail
• Accident exams • X-rays
• Specialist care
• Rx meds
...and more
Coverage Levels
Accident Only Accident & Illness
Reimbursement level
90%
70% - 90%
$250
$50 - $1,000
Annual Deductible
$10,000
$5,000 - Unlimited
Annual Coverage Limit
Optional Coverage
Illness Exam Fees
Physical Therapy
Routine Care (Wellness)
POFLER-062026-V5
FAQ
Do I need to re-enroll each year? No! Once you’re enrolled, your policy will automatically renew every 12 months, making it one less thing to remember! How long are Pets Best’s waiting periods? A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state. When can I insure my pet with Pets Best? You can enroll your pet as young as 7 weeks. Like children, puppies and kittens have the highest risk of accidents. Their immune systems aren’t mature, so they’re more susceptible to infectious diseases. Pets Best plans have no upper age limits, so senior dogs and cats get the same great coverage as kittens and puppies. My pet is already sick or injured. Can pet insurance help? Pets Best is here for unexpected accidents and illnesses. It does not cover preexisting conditions. However, many future accidents and illnesses should be covered if something happens. We also offer accident-only coverage for pets with severe chronic conditions, and wellness coverage to help manage the cost of routine care for your pet.
Can I use my own veterinarian? Yes. Pets Best has no networks, so you can use any licensed veterinarian in the US or Canada. We also have no schedule of benefits and no pre-authorization procedures. We want your pet to receive the best possible care, which is why we also cover visits to specialists and emergency after-hours clinics. Do I need to have the Routine Care option? Not at all! You can simply pay the annual expenses of routine care, like dental cleaning, vaccinations and blood work, on your own. However, our routine care options are designed to reimbures eligible vet expenses from ex- pected and preventative care for your pet. Will Pets Best cover my pet’s dental needs? Good dental care is incredibly important to your pet’s overall health. Our BestBenefit plans include coverage for periodontal disease and accidenta dental issues if proper preventative care as outlined in the policy document has been performed. How do I file a claim? The easiest and fastest way to file a claim is through your customer account or one of our mobile apps. Once you log in you can submit and view claims, and sign up for direct deposit. You can also send your claim via email, fax, or standard mail. It’s up to you! Do you use a benefit schedule? No, our Accident & Illness plan does not use a benefit schedule but our BestWellness plan does, which is a list that puts a limit on what each type of treatment can cost. Instead, we reimburse your choice of up to 90% of your eligible vet bill after the deductible of your choice, up to your plan’s maximum benefit.
Waiting periods, annual deductible, co-insurance, benefits limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. More information is available at checkout. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address. Pet Insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd, Ste. 160, Scottsdale, AZ 85254, Independence Pet Insurance Company (NAIC #17543), a Delaware insurance company located at 11333 N. Scottsdale Rd, Ste. 160, Scottsdale, AZ 85254, or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd, Suite 430, Warren, NJ, 07059. Pets Best Insurance Services, LLC (NPN#8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd, #160, Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details. FAQFLER-062026-V7
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