UOB - Associate Director of Estates Operations

Provision of technical advice The postholder will be a subject matter expert providing advice in delivering excellence and expertise in all aspects of engineering and estates, including but not limited to the estates management team, University senior managers and external agencies on the following: • Boilers and Heating Systems • LTHW / CHW Systems • Pressure Systems • Medical gases • Environmental Management • Fire Alarm Systems and Fire protection • Confined Spaces • High Voltage Systems • Building Management Systems • HV / LV Generator Systems • Lifts and Lifting Equipment • Ventilation • Drainage • Infrastructure and buildings maintenance • Electrical Engineering • Asbestos • Energy and utilities management • Health & Safety

Key Relationships Director and Deputy Director of estates • Almost daily contact. Close partnership in developing and delivering the service, and in executing the Estates strategy and Masterplan framework. Senior Committees • Representing Estates Operations on Committees. • Authoring high quality papers and contributing to business cases. • Championing effective delivery of Estates Operations capabilities. • Regular contact as part of governance processes, and on specific issues and projects. Project Boards • As required to represent and provide solutions etc regarding estates operational delivery– orchestrating Estates supply / brokering of services to meet ongoing and evolving business demand. Senior Officers, College Directors of Operations, Academic and other senior University colleagues • Regular partnership working, ongoing service engagement and problem resolution. Finance and HR Office colleagues • Regular engagement with Finance and HR to manage the revenue and capital budgets, and to progress staffing initiatives and issues. External contacts in Higher Education • Periodic engagement and networking/ benchmarking - drawing on experiences across the sector, and collaborating on specific projects External suppliers • Negotiation and collaboration on Estates Operational services and development of a productive supplier relationships for the University’s advantage.

Person Specification Essential • A good first degree, or equivalent qualification. • A relevant Professional qualification (e.g. IWFM, CEng). • The ability to contribute to, and support, the strategic leadership within the Estates team and development of effective strategic links across the wider University to ensure Universities strategic aims are met. • Evidence of team leadership including team building and individual professional development. The ability to build and motivate internal and external teams ensuring alignment with delivery goals. • Proven experience in changing and transforming existing processes/structures and improving the customer experience. • Evidence of financial planning and budget management ensuring accurate cash flow forecasting. • Evidence of successful stakeholder and relationship management across the wider public and private sectors. • Experience of prioritising complex and often conflicting project demands ensuring appropriate risk management approaches are used. • Evidence of delivering process improvement, managing customer feedback, and exceeding customer expectations. Desirable • A track record of successful developing and delivery of hard FM strategies. • Proven experience of the managing maintenance across a diverse estate including planned, reactive and backlog maintenance. • Member of an appropriate professional situation (such as IWFM, IHEEM, CIBSE, CIOB, Engineering Council).

• Water systems and Quality • Air Conditioning Systems • Fan Coil Units

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