Transurban FY18 Sustainability Report

FY18 Sustainability Report Transurban 01

Contents

Energy and climate change 28 Energy performance 29 Climate change management 31 Sustainable procurement 32 Aiming for supply chain excellence 33 Innovation 36 Materials 37 Innovation grants 39 Creating future-ready infrastructure 40 Health, safety and environment 42 Our approach 43 Environmental leadership 45

Message from the CEO About our business

02 03

FY18 progress and performance towards the SDGs 04 Customer and community 06 Stakeholder engagement 07 Customer service 08 Customer hardship 10 Making tolling processes simpler 11 Strengthening communities 12 Safer roads 16 Road safety performance 17 Road safety strategic framework 18 Diversity, inclusion and wellbeing 22 Gender diversity 23 Cultural diversity 25 Wellbeing 26

Governance and benchmarking

48 49 50 51 52 53

Governance

Ratings and benchmarking

Appendices About this report

FY18 community grant recipients

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