Transurban FY18 Sustainability Report


Message from the CEO
4

About our business
5

FY18 progress and performance towards the SDGs
6

Customer and community
8

Stakeholder engagement
9

Customer service
10

Customer hardship
12

Making tolling processes simpler
13

Strengthening communities
14

Safer roads
18

Road safety performance
19

Road safety strategic framework
20

Diversity, inclusion and wellbeing
24

Gender diversity
25

Cultural diversity
27

Wellbeing
28

Energy and climate change
30

Energy performance
31

Climate change management
33

Sustainable procurement
34

Aiming for supply chain excellence
35

Innovation
38

Materials
39

Innovation grants
41

Creating future-ready infrastructure
42

Health, safety and environment
44

Our approach
45

Environmental leadership
47

Governance and benchmarking
50

Governance
51

Ratings and benchmarking
52

Appendices
53

About this report
54

FY18 community grant recipients
55

www.transurban.com

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