CREA Employee Handbook (Updated 2026)

EEOC Boston Office Address: John F. Kennedy Federal Building, 15 New Sudbury Street, Room 475, Boston, MA 02203-0506 Phone: 800-669-4000 Fax: 617-565-3196 TTY: 800-669-6820 ASL Video Phone: 844-234-5122 Website: https://publicportal.eeoc.gov/portal/ MCAD Address: 1 Ashburton Place, Suite 601, Boston, MA 02108 Phone: 617-994-6000 TTY: 617-994-6196 Alternative Languages: 617-994-6196 Email: mcad@mass.gov Fax: 617-994-6024 Pregnant Workers Fairness Act Notice The Massachusetts Pregnant Workers Fairness Act prohibits discrimination against employees due to pregnancy or conditions related to pregnancy. The law also requires employers to provide reasonable accommodations to employees who are pregnant or have a condition related to pregnancy. Conditions related to pregnancy include, but are not limited to, morning sickness, lactation, or the need to express breast milk. The procedures for requesting an accommodation are described in the Accommodations for Pregnancy, Childbirth, and Related Medical Conditions policy. Benefits Paid Family and Medical Leave CREA, LLC provides time off to eligible employees who qualify for paid family and medical leave (PFML) benefits under Massachusetts law. PFML benefits are funded through a state tax. Eligibility To be eligible for PFML, you must work in Massachusetts and meet the financial eligibility requirements for unemployment benefits under Massachusetts law at the time of your requested leave. Leave Entitlement and Usage You may take up to 12 weeks of paid family leave in a benefit year for any of the following reasons:  The birth of a child and in order to care for that child (leave to be completed within 12 months of the child's birth).  The placement of a child with you for adoption or foster care and in order to care for the newly placed child (leave to be completed within 12 months of the child's placement).  To care for a family member with a serious health condition.  A qualifying exigency of a family member who is a military member on covered active duty or called to covered active-duty status (or has been notified of an impending call or order to covered active duty). You may take up to 26 weeks of paid family leave in a benefit year to care for a family member who is a covered service member and who has a serious injury or illness related to active-duty service. You may take up to 20 weeks of paid medical leave in a benefit year to care for your own serious health condition, which renders you unable to perform any of the essential functions of your position. For purposes of this policy, the leave year is the consecutive 52-week period beginning on the Sunday

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