CREA Employee Handbook (Updated 2026)

will follow up as necessary to ensure that no individual is retaliated against for making a complaint or cooperating with an investigation. In addition to our internal complaint procedure, employees may also contact either the Equal Employment Opportunity Commission (EEOC) or the California Civil Rights Department (CRD) to report unlawful harassment. You must file a complaint with the CRD within three years of the alleged unlawful action. The EEOC and the CRD serve as neutral factfinders and will attempt to assist the parties to voluntarily resolve their disputes. For more information, contact the Office of Human Resources or the nearest EEOC or CRD office. Filing of Complaints Outside Company You may file formal complaints of discrimination, harassment, or retaliation with the agencies listed below. Contact these agencies directly for more information about filing processes. California Civil Rights Department 651 Bannon Street, Suite 200

Sacramento, CA 95811 Voice: 800-884-1684 TTY: 800-700-2320 California Relay Service: 711

Email: contact.center@calcivilrights.ca.gov Main website: https://www.calcivilrights.ca.gov Online sexual harassment training courses: https://www.calcivilrights.ca.gov/shpt/ U.S. Equal Employment Opportunity Commission 450 Golden Gate Avenue 5 West P.O. Box 36025 San Francisco, CA 94102-3661 Phone: 800-669-4000 Fax: 415-522-3415 TTY: 800-669-6820 ASL Video Phone: 844-234-5122 Website: https://www.eeoc.gov/field-office/sanfrancisco/location Drug and Alcohol Rehabilitation Accommodation

CREA, LLC will reasonably accommodate employees who wish to voluntarily participate in an alcohol or drug rehabilitation program, provided that the accommodation will not impose an undue hardship on the Company. A reasonable accommodation may include unpaid time off. If you have a serious health condition and are otherwise eligible, time off for alcohol and/or drug rehabilitation may also be covered by the Family and Medical Leave Act (FMLA) or the California Family Rights Act (CFRA). If so, the Company will request approval and medical certification as it would for FMLA and CFRA leave requests, and the leaves will run concurrently. You may use accrued sick days, if any, for all or part of the time spent in entering or participating in a rehabilitation program. The Company may discharge or refuse to hire an individual because of their current use of alcohol and/or drugs, because they are unable to perform their duties, or because they cannot perform their duties in a manner that would not endanger their own or another's health and safety. Requests to participate in a rehabilitation program will be kept confidential. Direct all requests to participate in a rehabilitation program to Human Resources. The Company will not retaliate against employees who request or obtain an accommodation in accordance with this policy.

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