2025 SaaS Benchmarks Report

2025 SaaS Benchmarks Report by High Alpha

Contents

Introduction

Executive Summary

AI-Driven Market Rebound

Growth & Efficiency

SaaS Metrics & Trends

People

Founder Insights

Closing

Overall Pricing Model Has Outsized Impact on Growth and Retention

PRIMARY PRICING MODEL BY PERFORMANCE METRICS Hybrid Pricing Models Are Delivering the Highest Retention While Outcome-Based Pricing Drives Strongest Growth

Year-Over-Year Growth Rate Net Revenue Retention

Year-Over-Year Growth Rate

Subscription Pricing

Consumption-Based Pricing

Outcome-Based Pricing

Hybrid Pricing (Subscription + Variable)

Net Revenue Retention

Variable Pricing Models

! INSIGHTS

70%

96% 97% 98% 99% 100% 101% 102% 103% 104% 105% 106%

Subscription pricing models have historically dominated SaaS pricing, but recently there’s been a shift to more variable pricing models like consumption and outcome-based pricing. These variable pricing models are helping drive faster growth among respondents. Hybrid pricing models show the strongest net revenue retention, likely because they provide the best combination of stability and stickiness in the subscription component while monetizing the value that comes from increased usage via the variable component.

60%

50%

40%

30%

20%

10%

Source: 2025 SaaS Benchmarks Report by High Alpha

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