2025 SaaS Benchmarks Report by High Alpha
Contents
Introduction
Executive Summary
AI-Driven Market Rebound
Growth & Efficiency
SaaS Metrics & Trends
People
Founder Insights
Closing
Teams Are Shrinking, But Departmental Breakdown Stays Consistent
PERCENT OF TOTAL EMPLOYEES BY DEPARTMENT
Engineering Headcount Declines Year Over Year Across Early Stages, While G&A, CS, and Professional Services Expand With Scale
Product & Design Engineering
Company Size by ARR
Average Distribution by Department
Median Headcount
Marketing Sales CS & Support
! 2%
Less Than $1M
9
41%
15%
16%
7%
11%
6%
3%
Professional Services G&A ! Change From 2024
! 5%
31%
10%
18%
7%
19%
9%
5%
$1-5M
22
! INSIGHTS
Similar to 2024, companies greater than $1 million ARR show a remarkably similar mix of headcount across departments. Engineering, product, and design represent approximately 40% of employees, go-to-market functions represent 25%, customer success, support, and professional services represent another 25%, and G&A account for the final 10%.
31%
9%
16%
8%
18%
11%
6%
$5-20M
66
30%
10%
13%
7%
20%
11%
8%
$20-50M
131
31%
9%
16%
8%
18%
11%
8%
Greater Than $50M
361
Source: 2025 SaaS Benchmarks Report by High Alpha
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