MEET THE EXPERT - MORTGAGE CONSULTANT
Interview with BEN WEEKES Senior Mortgage & Protection Consultant
0203 8131495 INFO@ELEVATEFS.CO.UK | WWW.ELEVATEFS.CO.UK
TELL US A LITTLE ABOUT THE BACKGROUND OF ELEVATE. Elevate Financial Solutions was established with a clear mission- to raise the standard of advice that clients receive throughout their property journey. Too often, people receive transactional advice that focuses only on securing a mortgage, rather than building a long- term financial plan. Our approach is different. We take the time to understand each client’s circumstances, goals, and future plans. This allows us to deliver tailored advice that supports not just a single transaction, but long term financial wellbeing. By combining market expertise with a genuinely personal service, we help clients make confident decisions not just for today, but for the future. WHY DO SO MANY ESTATE AGENTS RECOMMEND YOUR COMPANY? Estate agents and their buyers value reliability, communication, and results — and that’s exactly what we deliver. We understand that a smooth, efficient transaction benefits everyone involved. Our team works proactively from the outset to ensure buyers are properly qualified, fully informed, and financially prepared. This reduces delays, avoids fall throughs, and keeps transactions moving forward.
a home is only part of the journey. Buying a property is often one of the biggest financial commitments a person will ever make and protecting that commitment is essential. We work closely with clients to ensure they have appropriate arrangements in place, whether that’s life insurance, critical illness cover, or income protection. Our approach is about making sure that clients have the right level of cover for their individual circumstances. This gives them peace of mind that no matter what life brings, they and their families are financially secure. HOW DO YOU WANT A CLIENT TO FEEL WHEN YOU HAVE FINISHED WORK ON PROPERTY ACQUISITION OR SALE? We want every client to feel confident,
Communication is key. We keep all parties regularly updated and remain accessible throughout, giving agents confidence that their buyers are in safe hands. Ultimately, we help turn agreed sales into successful completions. HOW DOES YOUR CUSTOMER PROCESS WORK? Our process is designed to be straightforward, transparent, and stress-free. We start with a detailed consultation to fully understand our client’s financial position and property goals. From there, we secure a Decision in Principle quickly, so clients can move forward with confidence. Once a property is agreed, we manage the full mortgage journey through to completion, handling communication with estate agents, lenders and solicitors and keeping clients updated throughout. We stay one step ahead to resolve issues early and avoid unnecessary delays. Importantly, our service doesn’t stop at completion. We maintain ongoing relationships so we can support clients with future moves, remortgages, or changing financial needs. WHAT OTHER FINANCIAL SERVICES DO YOU HAVE EXPERTISE IN? Alongside mortgages, we specialise in protection planning, because securing
reassured, and fully in control. Property transactions can feel
complex and confusing, but our role is to simplify the journey and remove uncertainty. By completion, clients should feel everything has been handled professionally and in their best interests. Above all, we want them to feel they have a trusted adviser they can rely on, not just for this transaction, but for every future step.
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