To safeguard the public from unskilled practice and unprofessional conduct, we rigorously investigate all written complaints against registrants and permit- holding companies. Our investigators include former law enforcement officers and mediators. They gather the facts of each case fairly and objectively, under the guidance of professional members who volunteer on our Investigative Committee. If sufficient evidence is found, allegations are referred to our Discipline Committee for a formal hearing.
INVESTIGATIONS ACTIVITY BY YEAR*
*These numbers have been updated as they were incorrect in previous annual reports.
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