STANDARD RESPONSES Taking down a message
• External / Internal calls:
Caller : Please could you ask HR / Izaan to call me back. Sheetal : Certainly, May I take down a few details please. Caller : Yes Sheetal : Thank you, May I request you for your name and contact number. Caller : Yes, My name is Tina and my contact number is 1234567 (check on country code if required) Sheetal : Thank you Ms. Tina, I will pass this message to HR / Izaan. (repeat the message/details provided) Is there anything else I can help you with?
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