KAYLEE RYBARCZYK ’21
DREW SANDERS ’21
MAJOR Management HOMETOWN Stevens Point, Wis. ORGANIZATION Skyward Stevens Point, Wis. TITLE Customer Consulting and Support Intern - Business
MAJOR Marketing HOMETOWN Sun Prairie, Wis. ORGANIZATION Stevens Point Area YMCA Stevens Point, Wis. TITLE Marketing and Fundraising Intern
What I did: I started off by obtaining knowledge and experience with Skyward software. After that, I started working the call queue to communicate directly with customers via email, phone call and WebEx. As my knowledge and experience progressed, I was able to become a Pro1. What I liked: Besides working the call queue, I was able to complete one- on-one trainings with districts on specific parts of Skyward software. I really enjoyed this because I was able to build a better relationship with the customer compared to taking a call from the queue and speaking briefly. Future Dream Job: I don’t have an exact dream job, but I do have a future goal to reach a management role.
What I did: I worked closely with the marketing and fundraising director (Kelly Caughlin) to help ensure she got done everything she needed. This included creating multiple press releases to get the word out about various activities and events happening at the YMCA. I also used Adobe InDesign a lot to help create graphics for around the Y and also for our website and Instagram/Facebook pages, which I also helped run. I created flyers and other infographics for the Y’s annual campaign, which is what I spent a lot of time on and updating since the Y is a nonprofit organization. What I liked: I liked everything I did. It was a nice change of pace going from the classroom setting which I have grown very accustomed to, to finally being out in the real world collecting as much experience as I could. I think Kelly did an awesome job trying to give me new things to work on to help make my experience more well rounded. Things like joining important Zoom calls or taking me along with her on meetings helped make me feel important and also gave me a glimpse of how professionals interact in the real world. The thing I liked the most was working on the marketing for the “RESET Challenge.” For this, I sent out a press release which got two different news stations to come do a story on it. I also did social media marketing for it as well as set up a booth at the entrance of the YMCA to talk to people about signing up. This was a fun experience because I could watch my hard work pay off and I also participated in the challenge which was also fun. Future Dream Job: My all-time dream job would be a social media marketer for an NHL franchise, specifically the Pittsburgh Penguins, however I would do it for any club. This would be so much fun to help fun the team’s Facebook, Instagram and Twitter accounts because I am extremely passionate about hockey and I also like digital marketing, so I believe it would work well together.
SCHOOL OF BUSINESS AND ECONOMICS
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INTERNSHIP EXPO - SPRING 2021
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