Housing Choices Australia Annual Report 2018

Pillar One

Pillar Two

Developinga robust, resilient andagile organisation.

Transformingthe resident experience.

Our workforce is our greatest asset. They deserve leadership, development, care and support. The complexity and urgency of our work requires committed sta with high levels of compassion and dedication. As an employer our organisation must deliver those qualities back to them, providing them with the best ‘tools’ to do their job, whatever and wherever that job is within the organisation. Our reputation as an outstanding employer is critical to building and maintaining the high calibre, resilient and innovative workforce we need to achieve our mission.

Our residents and their lived experience of our services will drive our housing practice; adaptive, resident-centred, collaborative, measurable and solution-focussed. Our tenancy and property management services will be of exemplar standard. We will stand out as a leading housing provider, focussed not only on providing aordable homes but also on improving the lives and futures of those who live in them; breaking the cycle of disadvantage and meeting the changing needs of our residents over their lifetime.

Pillar Three

Pillar Four Implementing innovation.

Growingour impact and influence.

Our Vision and Mission compel us to build and deliver significant numbers of new houses to meet the currently unmet demand for housing, particularly for older people and those living with a disability. To achieve this, and urgently, we need to be larger in scale, opportunistic, innovative and we must drive the necessary reforms to reach these goals. Through an empowered and skilled workforce that deliver services based on eciently collected and evaluated data from sta, residents and project outcomes, we will be more confident in our advocacy and able to innovate more courageously.

Over the next decade, funding and finance will flow toward innovative, cost-eective quality solutions. Innovation will be applied across all our operations, from business-as-usual practice to blue-sky thinking and design, from financial management to workplace practices, people and culture. We will leverage our 30 years’ experience in disability housing and draw on the experience of residents, sta and partners to deliver both independent and shared-living housing choices for people with disabilities.

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Growth. Innovation. Impact. |

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