Housing Choices Australia Annual Report 2018

Our investment intech. InformationSystems report.

General hardware and computer related costs

$138,300.00

Software licences

$243,320.00

Telephony - internet, mobile phone and landline costs

$559,857.00

Total

$941,477.00

Introducing automation.

Safer and moresecure.

The introduction of our new contractor portal will streamline the induction and on-boarding of contractors who perform work on our behalf for residents. This project enhances safety, both for the contractor and for our residents, by ensuring that they don’t enter a premises without being screened or properly inducted to safety protocols. We’ve also implemented enhancements to our corporate systems increasing the level of automation around cyclic processes, for example our bulk rent review process which is completed annually.

Privacy and confidentiality are, and have always been, important to us. That’s why we’ve invested in tighter security around our data by implementing a multi-layered scanning process for emails and links. Additionally, we’ve implemented new and more robust processes to comply with the National Data Breach Scheme leveraging cutting-edge Microsoft tools to assist in quick and ecient completion. Our capital expenditure onequipment. We’ve continued to roll-out new desktop and laptop devices to all sites while continually migrating services to the cloud to enhance security and ensure deliverables are met.

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Developing a robust, resilient and agile organisation |

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