5.0 Presentation of greenPost mailings
5.1 Seeding Mail Items For each greenPost mailing the customer must provide Royal Mail and Whistl with a sample/seed to verify conformance to the greenPost specification. The sample/seed must be an exact reproduction of the mailing items posted of both envelopes used and contents enclosed. RMW (followed by the customer’s 5 digit customer ID) PO Box 72662 London E1W 9LD Royal Mail will check samples and seed items to ensure conformance to the greenPost specification. As part of Royal Mail’s ongoing audit requirements customers will be required, on request, to notify Royal Mail of the identity of their originating customers submitting samples/seeds and the relevant unique customer ID where a unique customer ID has been used. The samples/seeds must be sent to the following address:
In addition to the presentation requirements set out in the Premier customer guide, the following presentation requirements apply to all greenPost mailings: • For items to qualify for greenPost at the intermediate level, mail items can be presented in bags as well as trays. • Each bag or tray used to hand over mailing items to Whistl must only contain greenPost mailing items. Mailing items that do not meet the greenPost criteria may not be mixed with greenPost mail in the same bag or tray. • Each bag or tray containing greenPost must be correctly labelled using labels which clearly indicate that the contents are greenPost mailing items. • For greenPost at the entry level the bag label must indicate “Resp E” in the appropriate area as shown in the example below.
• For greenPost intermediate level mailings the tray label must indicate “Resp I” in the appropriate area.
greenPost Customer Guide / April 2015 / V2
8
Made with FlippingBook HTML5