Negotiations with insurance providers regarding policy coverage and disbursement procedures to identify areas of disagreement and begin the claims filing process Documentation of all necessary actions taken, operating or practical results, government guidance, communications and publicity efforts to create a paper trail in the event of litigation Review and enhancement of publication and communication of all relevant policies, regulations and declared liability limits to customers, employees, vendors and tribal members SANITATION, PPE AND OTHER HEALTH PROTECTIONS Sanitation efforts and PPE requirements for customers and staff have been amongst the most problematic aspects of mitigation efforts for the pandemic due to inadequate and unreliable supplies, as well as rapidly changing and even contradictory guidance from government and the medical community. The supply chain has mostly, if perhaps not completely, stabilized. Guidance also is stabilizing to a degree, although future incongruities are likely during the expected resurgence of second and perhaps even third waves. Aside from the crisis driven actions being taken for now and the immediate future, issues of sanitation and PPE use will remain after the pandemic has passed as a part of the increased long-term focus on public and worker health. The efforts to date have been the epitome of ad hoc actions, with improvised dividers, bandanas for face masks, tape marks on floors for spacing, temperature checks, interviews and other short-term solutions to speed reopening or avoid closure. Their success has been varied. The most publicized failures, in health and senior care and in food processing, have been as much the fault of indifferent application under confused guidance as of any inadequacy of the barriers and masks. As a practical matter, however, there are limits to how effective even the best and most consistently applied measure can be in the face of a virus that is highly communicable even when bearers are asymptomatic. As the crisis continues over the next 10-12 months, sanitation, PPE and other health protections will be further refined, more effectively applied and more narrowly targeted. But this will only occur as it has to date, with trial and inevitable error and lags in the formulation, dissemination and application of best practices. Tribes have, for the most part, chosen to be among the more conservative practitioners, enacting safety measures and constraints at least as and sometimes more restrictive than their surrounding areas. Under the circumstances, we consider this tendency to be prudent, not only in the short-term, but in the long-term in demonstrating care for customers and staff that will be remembered. Even in areas where restrictions are controversial, we believe the long-term response and corporate memory will be of tribes that cared deeply for their people, staff and customers and took aggressive steps to protect them in uncertain times, even if those steps were ultimately shown to be more restrictive than necessary.
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