INDIVIDUAL SECTOR PRESCRIPTIONS Gaming Space Use and Needs
Planning and design efforts to create permanent distancing and barriers that are attractive to the customer, durable and easy for staff to work with and maintain. Evaluation of the cost/benefit of additional space for gaming and of reallocation of space from areas no longer utilized to the same degree. Evaluation of the most efficient and cost-effective manner to increase back-of-house space to meet employee and inventory needs Creative engagement with machine and table game vendors to develop new gaming stations that compensate for space requirements by reducing the need for customers to leave their gaming position Creative engagement with regulators to develop new MICS and testing to adapt to new gaming station models Reevaluation of the balance between various casino resort components to ensure that each component is properly scaled to meet the needs of the new operating environment, including greater design flexibility to quickly adapt space use in the future Consideration of shifts to electronic and/or stadium gaming for table games High Value Customers Configuring of private gaming salons for exclusive use by high-value gamers or for rental by groups. Salons would have dedicated servers and premium food and beverage offerings. With advance reservations, specific games could be moved in and out until such time as multi-game stations are developed Reconfiguration of players’ club benefits to focus even more intensively on higher-value gamers and reduce incentives to bottom level gamers Creation of “gaming concierge” staff for top tier customers to ensure that they have the games they want when they want them, guide them to the right locations personally when they arrive and cater to such other needs as they may have Adjustments to table minimums, and machine minimums to emphasize higher wagering levels per customer, even at the cost of some lower value patrons Creative engagement with regulators to develop/adjust regulations as needed to accomplish above goals.
∴ EXECUTIVE SUMMARY
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