NIBA / Professionalism
Your Voice, Your Code The Code sets the professional standards for insurance broking in Australia. It is your Code. For it to work, it must reflect both the needs of the consumers you serve and the practical realities of professional broking practice. This is your opportunity to help shape the revised Code. Whether you’ve been in the profession for decades or are early in your career, your practical experience matters. We want to hear what works, what doesn’t, and how the Code can be strengthened while remaining workable.
What Guides This Revision The following five guiding principles will ensure this revision delivers meaningful outcomes:
The revision process embraces openness and considers stakeholder feedback at every step.
1
Transparency
Modernisation The Code is made fit for purpose and evolves to meet changing client needs.
2
Simplifying and improving the Code’s clarity, while adhering to relevant regulatory frameworks. The revised Code will be written in plain English that clients can understand and brokers can confidently apply. The Code balances the needs of all clients, including sophisticated wholesale and retail clients, and encourages best practices without over-prescription.
3
Accessibility
4
Flexibility
We ensure the Code strengthens client outcomes while minimising operational complexity.
5
Efficiency
10 / INSURANCE ADVISER FEBRUARY/MARCH 2026
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