• Work collaboratively with the Asset Management team to ensure timely resolution of any post construction defects.
12
UNIVERSITY PARTNERSHIPS PROGRAMME
• Procure the assessment of, report and provide assurance on statutory compliance.
More specifically the post holder will:
Job Description
• Convene and lead relevant Partnership Boards as a vehicle to collaboratively manage each SPV with relevant stakeholders.
• Work with our partners and internal stakeholders to undertake annual risk reviews for each SPV, employing appropriate mitigation and management measures.
Job Title
Partnerships Director (London, Reading and South East)
Reports To
Director of Revenue and Partnerships
Location
London and South East region
• Act as senior liaison to build and maintain the strongest of relationships with UPP’s university partners and supply chain partners.
Job Purpose
• Develop and deliver an Account Development Plan, setting out specific partnership objectives, timescales and measures of success, ensuring it supports the needs of the business.
The Partnerships Director, acting as the SPV General Manager, will provide oversight and leadership to ensure that Special Purpose Vehicles (SPV’s) meet occupancy and revenue targets and deliver on contractual obligations throughout the concession period. The Partnerships Director will support the delivery and realisation of UPP’s 3-year corporate strategy, driving improvements for each Special Purpose Vehicle and associated partnership. The Partnerships Director will lead partner/university engagement activity and work collaboratively with UPP colleagues to maintain mutually beneficial relationships with university partners and other key stakeholders. Excellent leadership, interpersonal and communication skills are essential to establish key relationships both within the UPP businesses and with our university partners and supply chain.
• Drive improvements in partner relations, including leading the development of regular partner bulletins/updates.
• Be highly focused on ensuring UPP’s portfolio is maintained to appropriately high standards and that an annual improvement plan is focussed on continual (service) improvements.
• Ensure that each SPV has a current asset management plan including condition, lifecycle analysis, associated costings and programme for investment.
• Supporting the commercial team on bidding activity that arises, leveraging partner and sector relationships/knowledge.
• Work closely with the Construction Director where new build or major refurbishment programmes affect the relevant portfolio’s or SPV’s.
Key Responsibilities and Accountabilities
The post holder has an overarching responsibility to act as the SPV general manager, and will: • Be accountable for and report on overall contract performance and that of sub- contractors/retained services.
•
Other duties commensurate with the role.
People Management
• Drive the Above and Beyond Behaviour Framework throughout the business, empowering colleagues to challenge behaviours that do not align.
• Drive performance improvement in FM operations that underpin improvements in customer satisfaction.
Other
• Be accountable for maximising contractual revenues, working with the lettings and revenue team on the implementation of annual sales and marketing plans/strategies and oversee the approach to annual rent setting.
• Regular travel and overnight stays to lead the national portfolio will be required.
• Procure and be accountable for a UPP estate management plan, including lifecycle/ sinking fund works and asset management data, for each allocated site.
• Consistently perform in a manner which aligns to Above and Beyond Behaviour Framework.
• Other duties as commensurate within the post.
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