COMMUNITY SERVICES
ADMINISTRATION & BUSINESS SUPPORT SERVICES SUMMARY OF SERVICES
Administration and Business Support Services supports department operations and programming; manages 15 section budgets; provides administrative and management support to the City Council, City commissions, and City Manager; and serves multiple community groups and organizations. Functional areas include administration, budget, purchasing, accounts payable, human resources, program registration, facility reservations, marketing and public information, and clerical and special projects.
Accomplishments
Process Improvements: Implemented an Irvine Unified School District online application, improving turnaround times for reservations at joint use facilities. Implemented WhenToWork software to improve scheduling of porter and security services for City facility reservations. Human Resources: Successfully conducted over 600 staffing recruitments and promotional hires in 2022, including hiring 200 seasonal staff essential to aquatics, camps, and athletic operations. Marketing and Public Information: Redesigned the Irvine Senior Connection offering an improved customer experience and increasing website traffic and audience interaction by 48 percent. Park Improvements: Managed $70 million in park improvement projects, awarded $500,000 in park grant funding, and achieved a Trust for Public Lands top 10 national ranking (8 th overall).
Performance Measures
Dept Goal
2020-21 Actuals
2021-22 Actuals
2022-23 Estimate
2023-24 Budget
Performance Measure
Target
Number of reserved rooms and outdoor spaces at community facilities (excludes athletic fields/courts)
36,000
28,000
35,334
35,862
36,000
II
Number of Irvine households registered at yourirvine.org
63,000
40,000
59,170
60,000
63,000
II
206
FY 2023-25 Adopted Budget
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