STRATEGIC TECHNOLOGY PLAN
Mobility Solutions Mobility continues to expand in popularity and is a major service delivery platform for businesses and consumers. Mobility frees technology users from the constraints of physical locality and enables immediate access to IT services. Focus on Mobility includes the following: Deploying mobile applications in a secured and managed architecture to access City assets and cloud services. Utilizing Mobile Device Management (MDM) solutions to secure access to mobile devices and mobile applications. Enabling remote workforce with Cloud based unified communications tools Cybersecurity Maintain cyber resilience infrastructure by utilizing intelligent technologies to proactively detect evolving threats and implementing automatic incident response management solutions. Digital information is a critical asset in all organizations. The way information is managed, controlled, tracked, and protected has a significant impact on the delivery of City services and on the trust of users of those services. Further, information assets must be available when needed, particularly during emergencies and times of crisis. Management of an Information Security Framework that sets priorities for the City to effectively promote security awareness necessary to protect the City’s information assets and establish programs to enhance the City’s security posture. Cloud Computing Cloud computing is an emerging technology wherein physical servers, storage, and network systems are being moved from onsite data centers to secure cloud-based services. The City leverages cloud-computing solutions to achieve scalability, cost efficiencies, higher system availability and rapid deployment. Focus on Cloud Computing includes the following: The City has migrated email accounts to Microsoft Office 365 and utilizes cloud-based collaboration tools such as Microsoft Teams, SharePoint, and OneDrive. Disaster Recovery Disaster Recovery (DR) is the ability to recover predefined systems and infrastructures after a major disruption. To ensure service availability, the City is investing in cloud-based DR services to maintain high levels of service availability and mitigate risks associated with disasters. Focus on Security includes the following: Focus on DR infrastructure includes the following: The City utilizes cloud-based Disaster Recovery enabling solutions to ensure higher service availability.
FY 2023-25 Adopted Budget
443
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