STRATEGIC TECHNOLOGY PLAN
Open Data Sharing City data with the public increases transparency and improves service. Users experience higher productivity levels when searching, analyzing, and sharing information. Open Data Projects include the following: Rich GIS data expands ability to visualize and interpret data to better understand relationships, patterns, and trends. Sharing City data utilizing online open data platform services. Innovative Solutions In accordance with the City’s mission statement and core values, innovation is a focus of the STP. Every year the City identifies and invests in solutions to increase operational efficiencies, effectiveness, capabilities, and sustainability. Cloud VDI (Virtual Desktop Infrastructure) Platform Secure Service Edge - FWaaS (Firewall as a Service) Cloud-Native SIEM (Security Information and Event Management) Offline backup solution Online payment system Cloud hosted unified communications platform Wifi assessment and modernization LiDAR (Light Detection and Ranging) scanning to create 3D models and 2D floor plans Five-Year Outlook The technology budget outlook includes the expected growth of the City and technology investments to enhance service levels and business processes. The five-year outlook includes hardware and software upgrades to maintain reliable infrastructure and services. Shared Technology The major appropriations in the STP are for shared costs spread across the City departments and the Great Park. These shared costs include contracted services, recurring maintenance costs, hardware, software, and City personnel to manage IT services. Innovation projects include the following: Strategic technology initiatives include the enhancement of core IT services and high value strategic projects. Core IT services include outsourcing contracts, operational services, and recurring maintenance. Strategic projects include accommodating new facility technology needs, replacement of end-of-life equipment, and upgrades to mission-critical applications. Department Projects In addition to the shared technology costs, there are other technology costs specific to department operations which are allocated directly to the respective department. The departments invest in recurring maintenance items specific to their operations and new technologies that add value. Department projects include the replacement of the permitting system for Community Development, replacement of the Record Management and Computer Aided Dispatch systems for Public Safety, needs assessment for the
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FY 2023-25 Adopted Budget
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