STRATEGIC TECHNOLOGY PLAN
Enterprise Resource Planning system for Human Resources and Administrative Services and needs assessment for the Workorder Management system for Public Works & Transportation.
Telecommunications The Telecommunications Fund supports the enhancement and maintenance of the City’s unified communication systems. This includes telecommunications service providers, support contracts, hardware, and City staffing to manage the program. Telecommunications initiatives continue to support evolving City needs. Basic services for telephone and data are increasing to support growing demand. Expanding fiber optic and broadband connectivity between sites will improve service levels and security at City facilities. City facilities with high data capacity requirements are better served by direct City-owned, fiber optic cabling. Many of these cables are already in place and additional cables continue to be installed through the City’s development standards. Recent initiatives include increasing network speeds at City facilities including upgrading the City Hall internet circuit from 1Gbps to 4Gbps and moving to cloud hosted voice solutions to increase mobility and availability. Duplicating The Duplicating Fund manages all functions related to the production of printed media. This includes contract services, City staffing, equipment and supplies to support office copiers, printers, and scanners. The copy machine services contract, Duplication Center and requisite staff, and printing supplies and services are supported by program funds. The fund also supports Managed Print Services for desktop and workgroup printers. This program centralizes all printing services in order to reduce overall printing costs. The City’s printing costs are expected to decline as the use of mobile devices and digital forms increases. Managed Print Services continues to shift away from inefficient low volume printers to large office machines with lower costs per printed page. While it is anticipated the City will continue to produce less printed material, a completely paperless environment is unrealistic at this time. The fleet of copiers was recently refreshed with new devices that have the ability to securely scan directly to cloud services such as email, OneDrive and SharePoint.
FY 2023-25 Adopted Budget
445
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