Associate Director Cost Management Candidate Pack
Contents
Northen Surveying Services is seeking to appoint an Associate Director (Cost Management) to lead the growth of its cost management service offering. Established in 2009, Northen Surveying Services is a Bristol based Quantity Surveying Practice with a national client base and an industry leading offer in bills of quantity production, risk management and dispute avoidance. Having developed an enviable track record and client base in our existing specialist services we are now seeking to appoint an ambitious Associate Director to further expand and diversify the business by leading the growth of our cost management offering. Working closely with the Founding Directors, the Associate Director will play a key role in the management and growth of the business, with a remit to design and implement business development and client relationship management strategies for our cost management offering. It is anticipated that the Associate Director will grow their responsibility for business management over time, with a view to becoming a Regional or Managing Director over the longer term. This role offers a fantastic opportunity to lead to the cost management function within an aspirational business with the chance to progress to a Board Director role on merit in a relatively short timeframe.
Introduction
Northen Surveying Services
The role
The person
Working at Northen Surveying Services
Application process
Established in 2009, Northen Surveying Services is a Chartered Quantity Surveying Practice. Regulated by the RICS, the company has successfully completed a wide range of projects for a number of clients in London and across the South West of England in recent years. NSS is based within a converted barn in the village of Latteridge, in North Bristol, which is ideally located with access to London and the South West by the M4, and Midlands via the M5. We now have a team of five Quantity Surveyors supported by part-time team covering Business Admin, HR, Marketing and Accounts. We adopt a rigorous approach to detail and set high standards. Our client-focused team always aims to deliver a measurable and accountable result for clients. We value our high repeat business ratio derived directly from quality and client satisfaction success. Our Services
Northen Surveying Services
Delivering a quality service for clients is paramount to us.
Bills of Quantities Production
Dispute Avoidance
Cost Management
Variation and Final Account Support
Estimating Support
Contractor Services
In addition to fundraising and pro-bono work for construction charities, NSS choose to work for selected local community projects for free or a nominal fee as part of its ongoing Corporate Social Responsibility commitment. These schemes also provide a training opportunity for team members working towards RICS professional qualifications. And we’re proud to be currently supporting Gympanzees in such a capacity as they develop a project to open and run the country’s first, fully inclusive leisure centre in the Bristol area to cater for the play exercise and social needs of the 58,000 children and young people, from 0-25 years old, with disabilities living in the area. We set sustainable standards for running the business by limiting our environmental impact and minimising our use of resources, recycling, and also supporting local businesses in the supply chain. NSS is focused on maintaining and measuring its Environmental Management System, which has achieved ISO14001, the International Environmental Management Standard.
Social and environmental responsibility
We continually strive to incorporate environmental good practice into our workplace.
Accreditations
Job Title: Location:
Associate Director, Cost Management Based in Bristol, operating across the UK
The Role
The Associate Director will play a key role in the management and growth of the business, with a remit to design and implement business development and client relationship management strategy for the NSS cost management offering. Job Purpose To develop and grow a new business stream, delivering a full scope of cost management services to clients. Training and development of new and existing team members to support NSS service offering and team member attainment of RICS APC. Reporting to: Managing Director Key Responsibilities: 1. New business development 2. Customer relationship management 3. Work planning 4. Development & Training 5. Fee earning. Delivery of cost management services to clients
Principal Tasks and Accountabilities
1. Cost Management Business Development • Develop with the director’s new business stream • Set own targets to achieve the directors turnover and expenditure objectives • Full liaison with the Business Development Director to ensure integration with business operations 2. Work Planning • Maintain a schedule of leads and live projects, with target task periods • Maintain a rolling work plan detailing work in progress • Work with the MD to allocate resources for tasks • Ensuring Management reporting information is kept up to date via Management Information Systems, such as workflowmax 3. Client Relationship Management (CRM) • Develop, secure, and maintain Client leads and introductions to the business • Liaising with the MD to ensure maximisation of opportunities • Update IMS with significant client issues • Promoting the company 4. Cost Management
• Estimating and budgeting • Earned value management
• Change management • Resource management • Risk management • Quality control • Schedule control 5. Development & Training • Support the development and training of team members • Make development & training recommendations to managing QS/Directors
• Provide coaching and technical skills training • Assist in Client support training as required
The Person
We are seeking an individual who is looking to progress their career in an entrepreneurial role where they can play an influential role in the growth and strategic direction of the business. You will have demonstrable experience as an MRICS Chartered Quantity Surveyor in a consultant cost management role at Senior QS and/or Associate level, with experience of providing cost management services to clients through the pre and post contract stages of project. To be a success in the role you will enjoy and have a track record business development and client relationship management, and will be able to devise and execute plans for growing our cost management offer. The role would suit and individual who has positive, can-do attitude, with an entrepreneurial and enthusiastic approach to growing a business.
Person Specification (Attributes) • Good communication skills, comfortable with securing, maintaining and robustly managing client and team relationships. • A self-motivated team member who is encouraging and enthusiastic and able to motivate others. • Positive, driven, and reliable. • A passion for quality and accuracy. • An innovator who is happy to embrace and instigate change. • Extensive knowledge about industry best practices. • A keen practitioner who keeps up to date on the latest industry wide thinking. • Natural capability to work in a client facing role and develop relationships within the industry. • Possessing an entrepreneurial and enthusiastic approach to growing a business in an SME environment.
Ethos Northen Surveying Services is a client focused specialist Quantity Surveying consultancy; we aim to leave no gaps in our product thereby giving our clients the edge on their competitors. We aim to give clients value for money, to be honest and act with integrity and trust. We believe in the quality of what we deliver, we care about our team and clients and aim to give them respect and consideration. In return we expect loyalty and respect, excellent client service delivered with dedication, passion and pride.
Key Experience and Competencies Management • Resources management, including the planning and allocation of workload to team members and the management of client expectations. • Financial management, including experience and understanding of fee costing and budgeting. • Ability to coach, teach, train and mentor others. • Leading developing and motivating staff. • Influential within the team and industry bringing people on board whether customer or colleague. Business Development • Demonstrable experience and track record of new business development and client account management. Skill • Extensive experience in cost management consulting & practical management of all financial aspects of projects & the construction process. • Use experience from the field to understand and help improve the work process and interfacing for elements of project and cost management, such as:
Estimating and budgeting Earned value management Change management Resource management Risk management Quality control
Schedule control Value Engineering
• Ability to prepare and validate cost estimates & cost reports throughout the project lifecycle. • Able to implement and use state-of-the-art tools and techniques. • Able to show a decrease project costs by validating vendor and contractor estimates and by challenging their prices. • Able to analyse, scrutinise and interpret cost data to find cost estimate relationships. • Good working knowledge of the JCT and NEC suite of contracts. • Skilled in building cost estimate models, estimating methods and templates to improve estimating techniques. • Able to extract performance metrics and benchmark projects to provide advice to decision-makers. • Able to apply cost control and earned value techniques to monitor, assess and forecast project performance. • Able to identity innovative ways in which quality of service can be improved & ideas for reducing costs & for efficiency improvements. Certification • MRICS Chartered Quantity Surveyor status
NSS is a great place to work. With offices in a beautiful rural location in South Gloucestershire yet close to the city of Bristol, we offer the chance to work in a positive and supportive team environment with flexibility and balance. We create lasting benefits through continually developing skills and employment opportunities. We provide access to training for all staff to put them in the best position to do their job well and fulfil their potential. A measure of this comes through our Investment in People status, which was achieved in 2014.
Working at Northen Surveying Services
Another aim is to provide employment opportunities for local people, developing skills in the workforce and supporting apprentices through a dedicated work and training programme. The company steadfastly believes in ongoing professional development, and works with the RICS and Chartered Surveyors Training Trust to deliver this. We respect and value the things that make our staff individuals and we’re committed to creating a culture of inclusion and diversity . Flexible working was the reason NSS started up, we support our team to work flexibly thus affording them a strong work life balance . We will offer the Associate Director (Cost Management) the investment, systems, HR and marketing support to build our cost management offering and have a progressive outlook on reward package. Assuming growth plans are meet expectations the appointed candidate can expect to receive profit share from year 2.
NSS is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a confidential briefing conversation please contact our advisors Nanja Fourie or Ben Duffill of MRG. Nanja Fourie Ben Duffill nanja.fourie@mrgpeople.co.uk ben.duffill@mrgpeople.co.uk 0203 962 9900 0203 962 9900
Application Process
Applications should consist of a comprehensive CV (of not more than 4 pages).
Applications should be sent to nanja.fourie@mrgpeople.co.uk and ben.duffill@mrgpeople.co.uk.
Interviews will take place in late November and early December, with a view to an appointment as soon as possible after this.
mrgpeople.co.uk
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