5.0 What does yourStamp cost?
5.1 Rates
5.4 Replacement orders • Replacement orders are only available in extreme circumstances. For example in the unlikely event that your mailing house runs out of stamps or has spoils that exceed those accounted for, you can fast track an order of stamps. • Each replacement order for each different image must be ordered in multiple quantities of 1,000 or 5,000 stamps and must use existing artwork only. • You cannot split the run length to account for multiple designs. • You will incur an additional charge of £350 per image to cover extra production costs. • If you require more than one image to be recreated, you will be charged an extra £350 for every additional image used per run. For example two images, 1,000 of each, will result in an additional charge of £700 plus the price of the stamps. • Please ask your Whistl Account Manager for the cost per stamp. • To order a replacement quantity of stamps, please complete the replacement order form, scan sign and email to your Internal Account Manager and Whistl Account Manager as a matter of urgency. • If your order is received before 15:00 (Monday – Friday) we will deliver your items to your chosen delivery address 72 hours later. Orders received after 15:00 will be dealt with the next working day, working on a 72 hour lead time. 5.5 VAT
• Please refer to the rate card provided by your Whistl Account Manager. The rate card ranges from 10,000 to 1,000,000 stamps. • Please note that there is a minimum order of 10,000 items. • Orders must be placed in multiples of 10,000 items, for example, 10,000, 20,000, 30,000. 5.2 Orders over 1 million For quantities over 1,000,000 items please contact your Whistl Account Manager who will give you a bespoke quote and advise on special delivery requirements. 5.3 Additional charges • There is an additional obligatory charge of £150 for printing new imagery, this includes up to 4 colour printing. • Up to 7 separate images can be used in every print run for the initial £150 charge for printing plates. • For 8 or more (up to a maximum of 14) different designs per print run there will be an additional £150 (£300 in total) charge to cover the additional printing plate costs. • Only equal numbers of stamps can be ordered for multiple design orders. For example, 40,000 stamps ordered with four separate images to be printed would result in a quantity of 10,000 stamps per design.
All charges are subject to VAT at the standard rate.
yourStamp Customer Guide / September 2015 / V1
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