Stakeholder engagement continued
Consistent and authentic engagement
Colleagues
We are a people business and our 2,000+ colleagues around the world each have an important role in helping to make the world safer and more secure. The opportunity • Understanding our mission, vision, values and strategy • Understanding what is expected of them and knowing how they are contributing to our success • Spending quality time with their line manager, feeling listened to and supported, enabling them to feel confident they have the skills to be successful in their role • Feeling they are welcome to bring their whole selves to work How we listen and engage • Global internal news platform, which gives colleagues the option to keep up with what’s happening around the Group. Built using the Dynamic Signal platform, colleagues can share approved content with their social networks directly at the touch of a button • Online knowledge hubs to support consistent ways of working and make it easy for colleagues to understand requirements of their role • Knowledge sharing events – locally, regionally and globally • ExCom-led engagement at the local level, targeted as appropriate for different colleague groups, which includes colleague forums and, in Europe, Works Councils • Annual colleague engagement survey with local teams empowered to drive actions to continue to make NCC Group a great place to work • Non-Executive Director regular engagement sessions hosted with colleagues (see page 80) 2020/21 highlights • Hosted a virtual sales conference and our flagship technical event – Not the NCC Con – went virtual too, showcasing both our technical and professional brilliance over a three day period. We were joined by distinguished external speakers from the infosec world and business as well as Lord Chris Holmes, a supporter of the UK Computer Misuse Act reform campaign • Launched our first ever global team and individual awards programme (page 66) • Launched our inclusion and diversity engagement programme – NCC Conversations (page 55) • Continued to invest in our colleague wellbeing programme, which included partnering with This Can Happen, as well as creating a global network of trained Mental Health First Aiders, and training managers in mental health awareness to help build resilience throughout the organisation • Welcomed our new colleagues who joined us from the IPM acquisition • Continued to invest in colleague engagement, with significant improvement being seen in how colleagues feel about management, which represents the investment we’ve made over the past 12 months in management and leadership development Covid-19 action • Made provision for longer-term working from home with physical and mental wellbeing programmes put in place • Created a system to support colleagues with urgent needs to access alternative places to work where home working was not conducive to a positive working environment
We believe by understanding and meeting the needs of our stakeholders, we will secure long‑term success. This is achieved through consistent and authentic engagement.
Here we have highlighted our key stakeholders, their identified needs and how we have engaged with them. Engagement of each stakeholder is done so with the NCC Group values at the heart of everything we do. We recognise the importance of listening to and understanding the views of our key stakeholders. We use insights to support our approach, addressing opportunities to build enduring and trusted relationships. Insights are gathered during our day-to- day business and are used to improve decision making at every level of the organisation – from the Board down to operations. Section 172 statement Section 172 of the Companies Act 2006 requires a director of a company to act in the way they consider, in good faith, would most likely promote the success of the company for the benefit of its members as a whole but having regard to a range of factors set out in section 172(1)(a)–(f) in the Companies Act 2006. In discharging our section 172 duty, we have regard for these factors taking them into consideration when decisions are made. Examples of how our Directors have oversight of stakeholder matters and have regard for these matters when making decisions are set out on these pages.
Link to strategy:
Lead the market
Win business
Deliver excellence
Support growth
Link to strategy:
Develop our people
50
NCC Group plc — Annual report and accounts for the year ended 31 May 2021
Made with FlippingBook Converter PDF to HTML5