MRG Student Accommodation Practice

Estates Manager

The Estates Manager is a key role to ensuing the buildings are maintained to the best possible standard. This role is responsible for ensuing all maintenance related tasks are com- pleted and site based trades teams are trained to the deal with all reactive maintenance issues, improving the student experience whilst staying with Unite. The successful candidate was a degree qualified engineer, who undertook the Aldi management training programme, before undertaking a Regional Operations Manager role.

Student Experience Manager

UCL manages 4,774 student rooms across 21 residences, with a further 1,900 rooms held under nomination agreement. The Student Experience Manager is responsible for delivering a positive student experience to all students living in UCL owned or nominated accommodation. A ‘go to’ person who is visible, who corresponds with students, employees and external stakeholders to keep them informed of university developments relating to student accommodation. Create strategies to increase student awareness and to promote engagement. The successful candidate came from another university with a strong track record in the communication and marketing, with a solid understanding of Student Experience.

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