NSLHD News September 3 2021

NSLHD People and Culture staff encouraging Hornsby Hospital staff members to fill out the PMES

people matter employee survey The People Matter Employee Survey (PMES)

engagement levels. This year it is more important than ever to get your feedback,” she said. “Everyone at NSLHD has maintained laser-focus on patient care while supporting each other through the ongoing COVID-19 pandemic ‘long haul’. You are amazing, and we want to know how you are experiencing working at NSLHD. “There is a high correlation between engaged and happy staff and positive patient and consumer experience and ultimately we are here for person centred healthcare. “It all starts with looking after our staff, and that starts with you telling us what you need.” Our hospitals and services have been working hard to implement new and build on existing initiatives implemented as a result of feedback in previous surveys. Some of the initiatives and actions include: • Expansion of the Speaking Up for Safety strategy • Establishment of People Manager Learning Path • Launch of Leadership Advisory Board and

the NSLHD Leadership Charter • Commencement of the Diversity Inclusion and Belonging Strategy • The introduction of Leader Listening Tours at Ryde Hospital • The continuation of Executive Rounding at Hornsby and Mona Vale Hospital, Mental Health Drug and Alcohol Services of ‘employee of the month’ programs at Hornsby and Mona Vale • The continuation hospitals and Mental Health and Drug and Alcohol Services • The introduction of short regular staff surveys seeking ideas for improvement in Mental Health Drug and Alcohol • The Information Communications and Technology Culture Improvement Plan The survey is open until 17 September 2021. It is completely confidential. Staff can complete the survey here: https:// www.health.nsw.gov.au/ peoplemattersurvey. For more information please visit https://bit. ly/3gUeD6o

2021 is underway. This is the annual employee opinion survey run independently of the district by the NSW Public Sector Commission. The PMES asks staff about a range of themes relating to culture, engagement and morale. Some key topics include patient focus and service delivery, leadership and management, communications, training and development and working environment. Northern Sydney Local Health District Director of People and Culture Paula Williscroft said the survey provides a point in time snapshot of how engaged our staff are. contributed to this level of engagement and what we need to be doing more or less of.” Paula said the survey is a great way to gain some understanding of what staff think, what they want and what we can be doing better as an organisation. “Each year this survey has run there has been an increase in participation and an increase in our “The results indicate the areas that have



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