3.
Deception
Deceiving, cheating and stealing Hotel property, guests or colleagues belongings. Forging, changing, deleting or destroying documents relevant to any transaction between the Hotel and its colleagues or guests. This includes the forging or defacing of medical certificates. Colleagues refusing to testify or giving false testimony during domestic inquiries or investigations. Colleagues failing to report an infectious or contagious disease they may have to the Hotel panel doctor or to the Human Resources Department. Failure to observe health rules and regulations as required by the Hotel. Colleagues failing to co-operate with the related SE/SSM/SM or the Human Resources Department during investigations conducted by the Hotel. Not complying with the Hotel procedures when exchanging foreign currencies. Colleagues using the name of the Hotel for personal business or during any transaction, which is considered to be a personal benefit. Colleagues contacting stores or suppliers of the Hotel for gifts and gratuities without authorization from the Resident Manager or the General Manager. Taking or giving bribes or any illegal gratification in contradiction with Hotel rules and regulations. Withholding pertinent information or making false statements on the “Application for Employment” form. Engaging in private work or trade within the Hotel or outside the Hotel which is directly or indirectly in competition with the business of the Hotel. Colleagues chewing gum and snacks whilst performing their duty or in front of Hotel guests. Colleagues intentionally disrespecting other colleagues, their Supervisor and the Management of the Hotel (this includes the mannerisms, verbal and non-verbal expressions.) Colleagues engaged in fund raising without obtaining prior approval from the Human Resources Department. Colleagues behaving in a disorderly manner, which disrupts the harmony of the Hotel. Colleagues committing any act, which is deemed as unacceptable moral behaviour, bringing ill repute to themselves, their colleagues and the Hotel. Colleagues disobeying and not complying to the just and reasonable order of their Supervisor made verbally or in writing to the colleague. Colleagues quarrelling, fighting, provoking, urging, promoting or
D
4.
Counterfeit Document
D
5.
False Statement
D
6.
Sickness Notification
C/D
7.
Co-operation
D
8.
Currency Exchange
D
9.
Securing Personal Gains Making Personal Contacts
D
10.
D
11.
Bribery
D
12.
Misrepresentation
C D
13.
Private Work
Rule 7: Colleagues Conduct
Level of Offence/ Disciplina ry Action
Item
Infraction
1.
Gum Chewing
B
2.
Manner
C
3.
Raising Fund
C
4.
Disorderly Behaviour Behaviour
C
5.
D
6.
Disobedience
D
7.
Quarrel
D
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