King's College - Head of Campus Operations - Strand

JOB DESCRIPTION

• Provide motivational leadership in order to drive performance and reduce staff churn through: coaching (e.g. guiding team members through all interactions); the provision of specialist guidance and feedback; ensuring the Directorates mentoring structure is in place; constantly up-skilling and developing staff; carrying out regular 1-2-1 meetings with direct reports to support their performance and development.

• Regularly host Town Hall meetings to ensure the team is briefed on the successes, keys objectives and upcoming changes/events/projects which will affect the team.

• Ensure the performance appraisals of all staff are completed annually, and relevant training and development is delivered to achieve the highest standards of personal contribution.

• Seek out and share best practice with the wider team to ensure world class service delivery. Encourage knowledge sharing via: Forums; SharePoint; Team Meetings; Facilities Working Group.

• Manage local employee engagement and act as an interface with Unions and designated employee representatives.

• Act as a role model for professional behaviour and best practice.

Sustainability

• Responsible for building an integrated and collaborative working relationship with the Estates & Facilities Sustainability Team to meet energy / carbon / waste reduction targets, and to operate in accordance with College environmental policy. • Responsible for sustainable and environmentally conscious service delivery, prioritising the College’s sustainability agenda e.g. through ethical sourcing; the development and implementation of local sustainability policies and procedures.

• Where reasonably practicable, responsible for ensuring all service partners trade, behave and act sustainably by: sourcing ethically; re-cycling all waste; having an environmental policy; using environmentally friendly products.

• Responsible for minimising the carbon footprint of the campus operation.

General

• Undertake such other duties appropriate to the level and character of work as may reasonably be required within the Directorate.

• To support and deputise for the Assistant Director of Campus Operations in their absence or where demands dictate.

• To be part of the Facilities Management out-of-hours team, ensuring the successful delivery of all Facilities Management Services within the full operational coverage (i.e. 7 days, 365 days a year).

• To support the College’s extended teaching and commercial activities by working flexible shifts and when required weekends.

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