IACC Meeting Room of the Future June 2023 Report

Technology What forms of technology are the greatest priorities for today’s meeting planners? Unsurprisingly with the rise of hybrid meetings, affordable, high-speed wireless internet was selected as the most critical technology by the most respondents. Strong data security was second, followed by interactive technology.

Figure 9: Most critical technology needed for meetings in the next three years

Similarly, when asked the types of new technology respondents had implemented since the start of the pandemic, virtual streaming capabilities was the most common response. Event-dedicated apps were the second most implemented technology, allowing respondents to easily register for events, have access to meetings, maps, notifications as well as to interact during live events. A key form of this live interaction, the capacity to allow live polling or digital surveys for events was the third most implement new technology. The ability to register for events automatically online was another popular new technology, as was the use of Cvent, a software provider for event management, as well as surveys, marketing, and event registration.

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