What types of new technology have you implemented in the last three years?
1. Virtual streaming
2. Apps
3. Polling
4. Online registration
5. Cvent
Interestingly, when asked which technology they are least comfortable using due to its failure rate, some respondents indicated some caution over the use of live streaming for hybrid/virtual events and event apps, the two most commonly implemented technologies over the past three years. Meeting planners indicated varying levels of success on their communications when implementing different types of new technology. The technologies that recorded the highest levels of implementation and improvement to communication were live audience participation capabilities and event streaming. While 62% of respondents said they had implemented virtual access for speakers or participants with success, it also recorded the highest level of dissatisfaction, with 17% feeling it has hindered their communication.
Figure 10: Impact of technologies on communication
Hindered Communication
Have Not Implemented
Improved Communication
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