Common event technology failures experienced by respondents in the past three years responses include slow/failing internet connection, websites and apps dropping, and some issues with virtual/hybrid streaming. One respondent said they experienced “slow internet so adjustments to agenda had to be made.” Another says “connectivity issues caused us to learn and understand the bandwidth needs of our meetings. While strong connectivity is essential for meeting planners, opinion is divided on whether internet access should be free at venues, with just under half (47%) suggesting they would still consider a venue without free internet.
Figure 11: Would you consider shortlisting or choosing a venue which CANNOT provide the following related to internet capability?
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