COMMITMENT TO QUALITY
At Frontier Co-op, we work hard to provide consumers with the highest quality products while supporting and promoting social and environmen- tal responsibility. We take great care to ensure each ingredient we source meets our stringent quality expectations – from source through processing and on to distribution. We have zero tolerance for adulterants, fillers, or prohibited ingredients, and maintain high organoleptic standards for color, flavor, aroma and physical integrity. We do this through lab testing, internal auditing and systems evaluation. • Ingredient and country of origin disclosure on raw materials before they enter facilities and on labels ensures high quality and informs consumers about exactly what they’re getting. » Species specificity on our product labels serves as a significant indicator of quality, and is something many of our competitors do not include on their labels. For example, our customers can trust that our lavender is 100% "true lavender" (lavendula angustifolia). » Country of origin on our product labels allows consumers to make more educated decisions about their purchases. • Organoleptic testing ensures our standards related to color, flavor, and aroma are met and screens out adulterated product. • Microanalysis reveals cellular structure of plants to determine, identify and prevent adulteration. • Chemical testing, including High Performance Liquid Chromato- graphy (HPLC) testing, measures active constituent levels. • Quality program and system audits ensure compliance with regula- tions and with Frontier Co-op’s high standards.
Photo (top): Frontier Co-op’s robust quality labs help ensure the purity, safety, and authen- ticity of our products. Photo (bottom): Steam volatile oil testing in the quality labs at Frontier Co-op’s Norway headquarters.
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